SelkieReviews of selkiecollection.com

I was so excited to receive my puff dress order but the size chart on their webpage was unfortunately off and I ended up with two dresses that were too small (and that is after being meassured by other people too and being absolutely sure that I was getting the right size according to their webpage). I ended up sending them to a taylor because I couldn't afford exchanging them for a bigger size and then having to pay the incredibly high taxes again. I believe they might need to recheck their size chart and otherwise be more specific in how to meassure your size. Besides that I have tried to contact Selkie for 2 months now and have not received a single reply. The costumer service is nonexistent and it makes the experience feel very unsafe, especially when you're spending a big amount of money on their products. I love the dresses but it pains me to say that I wouldn't recommend buying the dresses online.

My daughter purchased a $350 prom dress about 3 weeks ago. The website says that they could take up to 15 business days to ship - no big deal. Prom is 3 weeks from today, so she messaged them asking for a status update. And they promptly replied that the dress is out of stock. But here is a coupon to buy something else! Ummm - nope. We won’t be spending any more money with you. We are now stuck trying to find a dress with a much shorter lead time than we had before.

Quality is awful and customer service is nonexistent. You are not allowed to call them. My daughter ordered $255 worth of items in a surprise bag and what they sent her is of such poor quality. Not worth it all.

Ordered the Bridal Bloom Gown and the pink Rapunzel Dress. I measured myself before ordering and used their size guide to purchase, but the Rapunzel dress was huge on me (the Bridal gown was only slightly too big). They said to buy based on your bra size which I did so I’m unsure why the fit was so loose on me. I think they need to make it more clear that if you want it a tight fit across the bust you should size down. The dress itself is amazing, really nice heavyweight cotton fabric and really pretty. The Bridal Gown fabric wasn’t really what I was expecting- it felt cheap and shiny. The design of the dress is beautiful though. I am in the UK and paid £260 in customs fees. I know this is not Selkie’s fault, but I thought I’d mention it in case anyone is thinking of buying from the UK. Some US based stores like Revolve include customs fees so you don’t have any surprises. Selkie could look into doing something like this for their international customers.

If you want to make your gf happy, go buy one dress from them for her.

let me just say -- i *love* selkie's dresses. it's just unfortunate that they can use cheap fabrics, also while not being sustainable, and still charge $245 for a single mini puff dress. in addition, their rewards system is broken -- or it has been since my last 2 purchases; i've since decided to swear off selkie. i own 4 dresses from selkie -- it was 6, but i sold 2. i know that if i'm paying $245 - $399 for a single dress, they can afford to add loops for hanging the dresses properly (hanging their dresses by the sleeves *will* damage the elastic overtime) or at the bare minimum, lining so they aren't sheer. but selkie doesn't care because any pretty dress they make will sell.