Scent DecantReviews of scentdecant.com

The products came as ordered. Unfortunately, one of the samples was damaged in shipping. The company responded immediately and is sending a replacement at no charge. Good product, excellent customer service, would definitely order from them again.

They sent my order to another address easy mistake with the order but instead of making my issue they just Re shipped my same order at no extra cost… love my experience with the company 5 star service

This is a great way to test out a scent before purchasing. I made a purchase of the smallest size samples of a few scents. Package arrived on time but upon opening, the vials were sticky because two samples were not screwed on properly. When I was asked about the delivery, I responded with the issue. I did not ask for anything to compensate; I just wanted to provide quality assurance information. The customer service was amazing!! They asked which scents were not closed right and sent me replacements. I will certainly use this company again!

Scent decant has it all! Quality fragrances in many sizes to test out to find your next faves without breaking the bank. If thats not enough, Their customer service is divine. I had a package without my proper address on it and the post office returned to sender before I even noticed the error. I contacted them via email and was immediately contacted and i was able to give them my address direct to get my package resent out. I love the speed and efficiency of the entire process on-top of the wonderful quality. Definitely a customer for life!

They assisted me with a package misplaced by USPS by promptly sending a replacement at no cost. Their demeanor was exceptionally respectful and understanding.

Great costumer service, fast shipping. And great prices. Don’t hesitate to do business with them!!!!!

ORDER NR 68747: I never leave a bad review, if it doesn't work for me i keep it to myself, but this time was different. I've placed an order twice before with no issues, this time around my samples came almost empty and the perfume that was inside smeared some of the samples writing and i couldn't even read the name of it, so I reached out to customer service, providing a picture of the mess i received, and they said they couldn't tell which one was broken, there were 5 samples. Clearly you couldn't tell because the name was all smeared and the bottles were empty, and they requested "can you retrieve them from the trash so we see better". ARE YOU KIDDING ME???

Great customer service. Products arrive on time and always come properly packaged. Frequent customer.