Scent DecantSCENT DECANT is an affordable and fun way to sample high-end new designer fragrances. Once you find your favorites, you can then purchase them in larger sizes. Sample vials start at just $0.99 and we carry perfume and cologne samples in over 1000 fragrances.
Scent Decant (scentdecant.com) has 596 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
Showing 18 reviews with 4 stars · Clear filters
Dann W.
My order apparently went to the incorrect address for one reason or another. I e mailed the company reference this issue and the problem was promptly corrected and resent to the correct address at no additional cost to me.
AS
Great service. Fixed few issues relating to scent orders. Limited options in premium category.
Renita W.
I Mae my first purchase with Scentdecant. When my package arrived, I noticed that the items had leaked out onto the invoice, upon reaching out to the company and advising what had occurred sending pictures. They were quick to respond to my inquiry and concern. I’ve been received a notification that they were replacing my items that were damaged in transit. I appreciate the customer service going above and beyond to replace the items I am still awaiting the new delivery, but I was excited to see that the customer service immediately tried to rectify the issue.
ashley W.
I love the scents my husband and I get from scent box. Even when I had an issue with my delivery they worked with me to resolve it with no issues.
Sandra C.
Great service correcting a shipping error. They were very courteous and responsive! Sandra C.
Sharon V.
Took longer than expected. Once received, I am happy with my trials.
Casey D.
I've made multiple orders thru Scent Decant but will not be reordering. They have a fairly wide selection and decent prices but they are frequently sold out and never did add the cologne I requested. Ended up shopping with another vendor this time and had a much better experience. Scent decant uses plastic bottles to save money which is fine if you're buying cheap stuff to try once and throw away, but THE PLASTIC BOTTLES DO NOT KEEP. Your cologne will spill or evaporate in months. I spent over $100 on samples from here and almost nothing remains (only used once). If you're new to cologne and want to try a bunch (and don't mind the waste) go for it. If you're already knowledgeable and prefer having a diverse collection without the full retail price shop elsewhere.
Response from Scent DecantDec 1, 2024
We're sorry you have not been happy with our service, we'll definitely take your comments to heart when making improvements. I do want to point out though, we do NOT use plastic vials. All of our vial decants come in GLASS vials, so not sure exactly what you received. But we have never used plastic for our decants.
debb D.
I finally received my product, almost 1 month late, but I did get it.