Scent DecantReviews of scentdecant.com

Placed my first order on April 28. It was scheduled for delivery on May 6th and it's already held up somewhere , there is no new date for delivery. It has been in the same place since May 4. Not a good experience for my first order.

Still waiting on my products. After inquiring it appears the package is held up at a post office. Editing my review to reflect that I did receive a response.

EDIT: They let me return the perfume without issue. However, I had to cover the return shipping. Beware: In my first order from ScentDecant I received a leaking and dubious-looking bottle of Replica: "By The Fireplace" perfume. But the perfume in the bottle smelled nothing like Fireplace. Both my wife and I could confirm this, and she's ordered the same scent for years. I won't speculate how culpable Scent Decant may have been, but I most certainly received a defective or possibly fraudulent product. This was a rough experience, but since I could return it without too much hassle I adjusted my review from 1 star to 3 stars for their honesty. I will not, however, try purchasing from them again.

The delivery was delayed even though I paid for the faster shipping option. I feel like I should be compensated for the delay. Because it was scheduled to arrive 4 days earlier than it did.

My stuff finally arrived will not order from them again they take to long and the tracking is wacky most places take a week it took them almost 3 weeks first experience good

I have ordered well over $300 worth of product from Scent Decant and all have been perfect until recently. I ordered two different 5ml samples of Baccarat Rouge 540 and the first one was delivered and had absolutely no scent whatsoever. I emailed customer service and was told all sales are final. I figured maybe it was a fluke and I ordered another one with two day shipping. This one also arrived with no scent at all. After being told the first time all sales are final, I have to unfortunately stop ordering from Scent Decant and I really hate that but $100.00 of bad product is unacceptable to me. I hope you all have much better success and I really was quite happy with Scent Decant until this last purchase. Happy Smelling.

It's a really good way to sample new perfumes before committing to a full size bottle. However, there seems to be a plethora of issues with product arriving damaged - i.e. leaking and ruining everything in the package. In all honesty, Scent Decant's customer service is pretty amazing. It was simple to send a photo of my damaged shipment, and they sent replacements for the seven samples that were destroyed. With that being said, I don't think I would order again. I placed my original order over a month ago, and still haven't received my entire shipment. After reading other reviews (after the fact), I found many that have had the same exact issue, and I just don't want to deal with it again.

My package arrived and it was leaking. After submitting pictures they sent a replacement. Customer service is good but their products such as the spray bottle could be of better quality.