Scent DecantReviews of scentdecant.com

My bottle had hardly a scent to it and the bottle I purchased for my wife was a waste of money

The first time I ordered I it got here in 2 weeks but I only again a month ago and I think I got scammed cuz it been a month and still nothing I paid around 50$ so it’s a big risk if your gonna get scammed or not so yeah and order is still not here.

The company charges shipping. My charge was $4.99. When it was delivered the postage they charged me was insufficient. I had to pay an extra $6.00 to get the package. I complained to Scent Decant and they refunded me $3.99 the amount I paid for the perfume but not the $6.00 I had to pay extra for the overage on the postage. I won’t use this company again. The perfume was fine, but I don’t like their shipping fraud.

Scent Decant is a great way to try new perfumes and colognes. The company has a great selection and shipping is usually within a week or two. Negatives are many. First, many of the sample bottles leak. They arrive leaking, and they evaporate very quickly because of the bad seals. Also, if there's any site-wide discount they do NOT honor coupons or earned loyalty codes (points earned on orders and friends ordering with your customer share code). In other words, their loyalty program is worthless because there's always some small discount going on. I've never had a coupon work. I've also exchanged emails with customer service who didn't realize they even had a loyalty referral program. When I screenshot it to them I get crickets in response. So my experience with customer support was very poor... Summary: perfumes to try at a decent price is cool, but the company handles business poorly

I placed two different orders for samples of a perfume that I last purchased from Scent Decant a year ago. My recent samples smell nothing like they did a year ago of the same perfume. I don’t know what the problem is, but there is little fragrance and I did get a rather mild allergic reaction to it. I do believe the recent samples are not the same perfume that I purchased in April of ‘24. Something has changed since then. I have been a customer of Scent Decant for a couple years, as I recall, but no more. It’s sad because I’ve always been happy with their service and that perfume. I will find another company. The only good thing with these orders is that delivery was fast. That’s it. I am definitely not happy that I’m out money that I could have spent elsewhere. Good-bye, Scent Decant.

If you order decants they will be expeditious. If you order retail they will put you on the back burner until you complain. Then they will ask you if you want your money reimbursed. Obviously they make more profit off of the decants. It's an egregious business practice imo. Id bet they cash they keep hostage from the pending retail purchases is in an account, accumulating interest. I contacted them and this was the first reply We're sorry for the delay as we're waiting on the stock to arrive. Sometimes full size bottles can take longer to ship because sometimes we don't have the retail boxed version in stock, as we've used them all for decants. When the order ships you will receive a confirmation :). The second reply asked if I wanted my money back. It's laughable at best.

Ordered a few times from them, great customer service , an order was lost they replaced it , however two out of four travel size perfumes just smelled like alcohol no scent. So ehhh won't be buying anything else.

I ordered two perfumes the one was good the baccarat was cut with alcohol and doesn’t hold scent . I wore this one everyday for the past two years and can easily tell something isn’t right with it