Safe Home DirectReviews of safehomedirect.com

I appreciate Aaron's through information that he provided which made my decision easier. The installation process was quicker than was anticipated. Awesome!

I’ve had Safe Home since 2022 and plan to have them as long as I have an alarm system. They took care of both my home and small business. The team in North Carolina really is the best of the best.

I am a 100% Disabled Veteran and I feel Safe Now!

The kindness of the people who I dealt eith

Great staff. Nice and efficient guys

Feeling scammed! Home Safe Marketing Manager Joe Boupha showed up at my house on Saturday, May 23rd uninvited, and stated, "we would like to put our sign in your yard and pay you for it." Those exact words. He proceeded to sell me a security system with a few cameras and promised to have the system installed the next day. The system was actually installed two days later. Everything seemed fine for about 12 hours and then the system went on the blink. I reached out to the installer first thing in the following morning and asked if he could come by and look at the cameras. He responded and said he would come by once he figured out what his schedule for the day was. By 4:30 p.m. he said he was on his way to my home (he was no more than 30 minutes away). By 7:00 p.m. he still had not shown up. It was dark at that time and I didn't want him showing up after dark. I asked him not to come by. I honestly don't think he ever intended to show up. For the record, I was never paid for the sign that was placed in my yard! Looking at my one piece of paperwork, it appears I'm signed up for a 60 month contract. I did not agree to anything like that. This is all deeply concerning.

So far so good. Elliot explained the system and Jevin did a great job in checking , replacing and installing new equipment and camera. Thanks so much.

Excellent customer service. They were very knowledgeable and answered all my questions.