Mary C.
Rula has a lot of great features
Rula has a lot of great features, but some negatives. The great stuff: Rula has a lot of very good therapists. If you don't connect with one of them, it's easy to switch. You can find someone at almost any time of the day, including weekends. Also, they have live agents for Customer Service. Those people are also very nice and helpful. You get a Zoom link for sessions, and those generally work well. The portal can be a bit complicated to navigate if you aren't tech savvy, though. The negatives: They require the clients to fill out multiple surveys about your mental health, and to do so over and over again. They make you evaluate your therapist and the therapy connection which only creates awkwardness with the therapist. I don't like this level of intruding on the therapy experience, which should be private. Rula would be fantastic if they didn't continually give these surveys, and it would feel safer and more private.



