Makayla B.
Telling her a drug that would work to end her life…
If I could give zero stars I would but I need to put one to make a review. I know that not all therapists are like this one but having to watch my sister who is struggling be gaslit into being told she is the problem and basically her anxiety isn’t there is heart breaking. My sister has been struggling with severe depression and thoughts of ending her own life so it was jaw dropping that when she told this therapist how she was holding a bottle of melatonin and thought about taking the whole bottle to not wake up and the therapist started to giggle saying it wouldn’t of worked and you can take all the melatonin in the world and you wouldn’t die and then proceeds to mention a drug that would work to my sister who has had SUICIDAL THOUGHTS my jaw completely hit the floor. The best part is that she completely dismissed her having suicidal thoughts because she wasn’t going to use a drug that wouldn’t have worked even tho my sister thought it would have. The rest of the time being gaslit that she is the issue and she should basically forgive and forget and move on and not listen to anything my sister said even tho she corrected her. Watching her get shut down for trying to get help is devastating and this is why it’s hard for people who are mentally unwell to get help.
Response from RulaJul 8, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.



