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Rula Reviews | Read Customer Reviews of rula.com

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Health & Medical
Mental Health
Rula

RulaReviews of rula.com

4.54,972 reviews
Mental Health

Rula4.5

Reviews4,972 About Contact

Overall score

4.5 out of 5

Excellent

Average of 4,972 reviews

Distribution

5★82%
4★5%
3★2%
2★2%
1★9%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

rula.com

About Rula

Our mission is to make mental healthcare work for everyone.

Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: rula.com
Website: rula.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rula reviews

4,972 approved reviews, newest moderated first

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Jamie C.
Nov 14, 2024
I’m new to therapy and it has been a…
I’m new to therapy and it has been a positive experience!
Report
Elizabeth R.
Nov 14, 2024
Great experience
I felt very comfortable with the therapist
Report
Ana S.
Nov 14, 2024
Great experience
We had a great bigining
Report
Elizabeth F.
Nov 13, 2024
Works with my insurance
Works with my insurance, love my counselor.
Report
Jai
Nov 13, 2024
Great therapists bad fees
Your missed appointment fee is ridiculous. Anyone who may have an emergency pop up is penalized for their only missed appointment. Trying to get mental health services and then being stressed out by you taking $100 from me for my only missed appointment is ridiculous and cruel. You only add to the mental health exasperation and stress.
Response from RulaNov 14, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Report
JENNIFER T.
Nov 13, 2024
Good therapists
Good therapists. Easy scheduling. If all you have ever known is Kaiser Permanente, this place is a godsend.
Report
Leesa M.
Nov 13, 2024
Great therapist
Great therapist, easily accessible. User friendly website
Report
Stacie M.
Nov 13, 2024
I love my counselor and psychiatrist
I love my counselor and psychiatrist. Both so kind & easy to converse without judgment.
Report

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