Jennifer S.
This company is full of thieves taking…
This company is full of thieves taking advantage of people who are trying to receive mental health help. I have been charged for appointments I never had and they wont even let me delete my account because of unpaid charges, again coming from appointments I never even scheduled or have. I will be reporting to the better business bureau. You should all be ashamed and I wish nothing but the worse for you and your families.
Response from RulaNov 13, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.



