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Rula Reviews | Read Customer Reviews of rula.com

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Health & Medical
Mental Health
Rula

RulaReviews of rula.com

4.54,972 reviews
Mental Health

Rula4.5

Reviews4,972 About Contact

Overall score

4.5 out of 5

Excellent

Average of 4,972 reviews

Distribution

5★82%
4★5%
3★2%
2★2%
1★9%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

rula.com

About Rula

Our mission is to make mental healthcare work for everyone.

Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: rula.com
Website: rula.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rula reviews

4,972 approved reviews, newest moderated first

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Wayne Z.
Nov 19, 2024
A lots help.*****
A lots help.*****
Report
Jim G.
Nov 19, 2024
No guidance
No guidance. Long moments of silence. Loud noises in background of call like dishes being done. I need to cancel with this therapist please.
Response from RulaNov 19, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Report
Brian C.
Nov 19, 2024
A gentle and great guide
Natonya has been a very good guide for me. Giving me things to think about and work on.
Report
Eva L.
Nov 19, 2024
Our counselor is really good with my son.
We just completed our third session and our counselor is really good. I chose a male counselor for our son he feels more comfortable and needs a male perspective about his emotions. My son feels safe talking to him and I do as well. Thank you.
Report
CHRISTIAN
Nov 19, 2024
It’s a shame they charge to cancel…
It’s a shame they charge to cancel after 24 hours
Report
Sean F.
Nov 19, 2024
Great experience and wonderful care!
Great experience and wonderful care!
Report
Janiyah F.
Nov 19, 2024
My therapist is comforting and open I have many experiences with therapist in the past, and by five I found my best one through rula.
This company is very good. I get emails on time every week and it’s very easy to access online meeting.
Report
Karen D.
Nov 19, 2024
Easy scheduling
Easy scheduling, they were available for me, not when it was convenient, they make you feel like you matter.
Report

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