Aaron G.
Simply easy to use and very informative
Simply easy to use and very informative

Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
Excellent
4,972 approved reviews, newest moderated first
Aaron G.
Simply easy to use and very informative
Danielle G.
Setting up appointments is easy to understand & go through, the portal is a super convenient tool & seems pretty like up to date & modern compared to other platforms. My therapist is super easy to talk to & I don't perceive judgement from her! She has great advice & helps me think through anxiety & unreasonable thoughts
Mattie Z.
My therapist has been great to work with. Very professional, compassionate and supportive.
Melissa M.
I love my counselor! We share a similar background and so we were able to hit the ground running with our sessions.
Rachael B.
Communication is good, scheduling is easy, feel very comfortable with our counselor, continued checking in to make sure we are satisfied, platform/website is easy to use.
Johnny C.
Doctor ant called meds in
Response from RulaJul 23, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Lerida D.
I like that they’re extremely responsive. My therapist is great. The one thing that I dislike is that logging in to the patient portal requires a link to be sent to your email EVERY time. This is also true for telehealth appointment links. It’s tedious and could be streamlined by having a traditional login system. Other than that, I am happy with Rula.
Justice0099
I’ve been using Rula for the past six months for both psychiatry and therapy, and I can confidently say that my experience has been nothing short of positive. From the very beginning, Rula has provided me with access to qualified professionals who truly understand and address my mental health needs. Compared to other platforms I've tried, Rula stands out in terms of quality and care. The therapists and psychiatrists are not only knowledgeable but also compassionate, making each session a safe space for open conversation. It’s evident that Rula prioritizes matching users with the right professionals, which has made a significant difference in my journey. While I consider my experience overwhelmingly positive, I do have one minor complaint: they currently don’t have a dedicated app, and the billing section is somewhat separate from where my appointments are saved. This can be a bit confusing at times, but it's a minor hiccup in an otherwise stellar service. The cherry on top has been the exceptional customer service. I’ve had to reach out on a couple of occasions, and response times were nothing short of impressive. It’s clear that Rula values its users and is committed to ensuring a smooth experience. Overall, I highly recommend Rula to anyone looking for a reliable mental health platform. With its focus on client care and exceptional service, Rula is a true ally in the journey towards mental wellness!