Cathy R.
My daughter was very apprehensive to go…
My daughter was very apprehensive to go to a therapist. Mrs Nickolaisen put her at ease right away and they had a very nice talk. She is excited to go back next week.

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Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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4,972 approved reviews, newest moderated first
Cathy R.
My daughter was very apprehensive to go to a therapist. Mrs Nickolaisen put her at ease right away and they had a very nice talk. She is excited to go back next week.
Adrien P.
The process to get in was very smooth and the therapist I was matched with is awesome!
Stephanie S.
It was easy to sign up. I’ve only had one session so far but my experience was positive. I have nothing negative to say about my 1st interaction. If you need it I recommend rula.
Lori W.
I love the scheduling experience. I love the providers that were available. So far really pleased.
Kristen C.
Rula makes it easy to find someone and verify your insurance . they are fast with their responses and highly recommend.
Linda C.
Rula is a user friendly platform. My therapist Alison Konovaloa has been very knowledgeable, resourceful and understanding .
Becky
I was lucky to be matched with a provider who had experienced similar trauma; had a credible sympathetic ear by knowing alot about grief first hand.
Dave M.
If I can give you zero Stars I would I would give you -10 Stars. First of all I look for months for a therapist. Second of all I found you guys I did my insurance card got approved . Almost a month goes by and of the day of my therapy you guys canceled me saying that you needed an updated insurance card. Okay. So I sent you an email of my insurance card you guys said I was approved. For over a week now I've been trying to get on your website which is a blank screen there's no website. I finally found your number cuz I called before trying to tell you guys that's your internet website does not work that I'm trying to reschedule my appointment but there's impossible to do that. Then the lady says oh we canceled you because we didn't have your insurance card information are you kidding me. After all that bullshit I went through of getting approved sending my copy of my insurance card. And now being denied of therapy. Wow. Just blows my mind. How the hell can a company like you do something to people. You guys are the most dishonest most disgusting website and company that I ever came upon and I hope to God that you guys close and not have anybody else in the stupid ass company. Blows my mind that a company can do this to people. I hope you guys close your doors seriously.
Response from RulaJul 23, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.