Mina B.
My provider is amazing
My provider is amazing. He has helped me with so much and the convenience that Rula provides is the only reason I have been able to remain consistent.

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Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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4,972 approved reviews, newest moderated first
Mina B.
My provider is amazing. He has helped me with so much and the convenience that Rula provides is the only reason I have been able to remain consistent.
Teri B.
I felt comfortable and safe talking with my cou selor.
Triona
I appreciate the encouraging feedback and attentiveness as always
Alice Flaherty, MD, P.
Therapists repeatedly no-show. I'm a psychiatrist whose patient sought therapy with Rula. At the first two video appointments, the therapist never signed on. When she rescheduled a third time, i tried to reach the new therapist to warn her of what a fragile state my patient is in. I spoke to an administrator who said they would pass this message on. Instead, the patient later told me the therapist had sent a rescheduling message because "it is not appropriate to meet with a patient who is already in a hospital waiting room." What??? My patient is an articulate and insightful young woman who has never been hospitalized. It seems these therapists only want to treat the worried well? This experience actively lowered my patient's mood further.
Response from RulaSep 8, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Michael B.
Very easy to make appointment w providers
Laura R.
I have been counseling with Ashley for several months now and I think I have come a long way. She is very wise and compassionate. She is a very very good listener but also helps you get a plan and helps you to stick with it to accomplish your goals. I have never had a counselor like her before and am so grateful!
April
I shared my story with her.
Cecilia J.
Using the platform Rula allows you to receive the support you need fairly quickly. You are able to browse and read about the provider with whom you will be working with before you commit to one. This allows you to match the provider to your specific needs. It is also fairly easy to use the portal and what I love most is that you don’t have to wait weeks before you begin receiving support.