Garrett B.
Solid
Reliable hyperlinks and automated emails

Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
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Mental Health · New York, New York
Excellent

Mental Health
Excellent
4,972 approved reviews, newest moderated first
Garrett B.
Reliable hyperlinks and automated emails
Raven S.
Rula is great because the designed system is beautiful, it was so simple for me to find a provider with the categories and filters to choose from, I was able to select therapist for exactly what I needed. The people on my care team have always been very professional and reflect very well on Rula for me. I already tell family and friends to use Rula to find therapists and professionals alike.
Andy
I started my session about a month ago after much prayer and chose a therapist. The first session was scheduled and my therapist was 22 minutes late and I waited and she fo ally showed up. The second week she no showed after I had to track her down thru support in the app, she said that she thought the session was the following day which I don’t understand because Rula sends you a calendar with date and time. Maybe it’s diff on the therapist side, IDK. But I was so hurt and disappointed that Rula would have someone that is so careless dealing with clients that need help in varying degrees. It took me awhile to write this but it is not to be critical but to inform and to help going forward. The issue was resolved quickly by support. They reached out to the provider and she apologized and Rula refunded the “no show” fee of $99 that was charged which was crazy because I did not no show, she did. But Rula handled this professionally and quickly. Thank you
Response from RulaSep 24, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Jesus S.
We’re thrilled with everything so far! It’s great that we can change providers, give feedback, and make the platform accessible. Keep up the fantastic work!
customer
Very simple to use!!
Pam M.
Roberta is someone I’d call when in need because she’s so easy to talk to
Heather H.
They really listen and provide feedback and suggest tools to use that have made a huge difference than before.
Janice L.
The therapy and therapist was great and logging on was easy.