RulaReviews of rula.com

Therapist was fine, site itself and tech support is incompetent and non-existent. I've never gotten a password reset email, their platform wouldn't let me message my regular therapist, and support either lied to me or ignored what I said. It's pretty clearly a vibe-coded website and the company has no one capable of fixing it. They also didn't notify me that the practitioner was on vacation and thus not renewing my meds.

Booking process was very easy and customer service was very responsive! Scheduling a series of sessions from the beginning is also very convenient and canceling or rescheduling is also very easy

With your choice of Dr's, Emails from RULA letting you know of the choices you are making, It's a win, win situation !

It's easy to book and have sessions. I've been very happy with the ease and flexibility of the entire process.

I had my first virtual therapy program and not only did I get clarity with that session, my anxiety was definitely less. There were a number of therapists to consider from all kinds of backgrounds. Mine was perfect for me. Weekly sessions were automatically scheduled, but we were able to change dates to accomodate my own schedule limitations. I highly recommend this platform.

There’s an auto scheduler which provides ample notice of upcoming appointments

I am a therapist with 40 years experience, interested in exploring Rula. I had a meeting scheduled for 2pm, had husband take time off from work to attend with me. At 12 pm I get an email that meeting was canceled with no explanation. I tried calling and was told that department didnt have a phone line ( what?) but I could expect an email with a resolution. I got an email back saying they have a 'higher volume of requests then usual' and someone wouod get back to me. I have not heard back. My experience with Rula this far is an epic fail: certainly not the professionalism I would have expected.

I now have a wonderful counselor who I trust