Jody M.
Doing better
Shannon listens then tries to give me grounded, realistic, blunt advice. I mess it up, he helps me move forward

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Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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4,972 approved reviews, newest moderated first
Jody M.
Shannon listens then tries to give me grounded, realistic, blunt advice. I mess it up, he helps me move forward
Lau
Mrs. Marie Parent is exceptional. She has listened to my concerns and has been patient at guiding me. This is my first time with a psychiatrist and she has been truly helpful.
FABIOLA L.
Incredibly grateful for RULA! Best option I’ve ever had in counselor! I have tried many different ways and this option in getting help with my depression is what I look forward to every week.
rebecca D.
Easy way to regularly get therapy session in with challenging schedule
Sheila W.
Kimberley sent me materias after the session
Jason C.
Do NOT trust this platform!! My first provider ,that I had , i got a bit a off vibe on so I never booked with them ,the second I went with Started out well and all was good , as a first timer in this particular field I didn’t really no what to expect how to feel ,react or if I can trust and open up in a matter to which would help or what to think ,but I gained trust with the provider over a few months time and I was overall what I thought anyway making slow progress and had no clue there was about to be a issues and then out of no where was ghosted on appointments 2 times back to back after months of trust building . Just destroyed everything we worked up to . I mean who dose that as a professional??? I trusted this person told them things that made me vulnerable shared things that were private and even after the first ghost and we arranged and agreed, ( Again) to continue the sessions they ghosted me again wow !! How dose this person have a license to do there work it seems to me this kind of behavior would be considered illegal in the oath of medical professionalism and at the very least morally unacceptable and just wrong it’s damaging I don’t want this happen to anyone else I hope this person gets removed from this platform and revoked to destroy hurt and cause damage to anyone else I’m sure I actually can’t list there name so please be very careful trusting this platform the only acceptable fix in my eyes is to fire the individual but I was given no resolve other to to book another appointment or get a new provider and was told I can make a complaint but was given no choice to state my concerns or issues so it will go in to deaf ears I’m sure consumer beware this platform is bad and when it comes to your health this is no place to take chances find another outlet
Response from RulaDec 8, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Kristen V.
This is a convenient way to attend therapy in the comfort of your own home. It is flexible and reliable. I have a good rapport with my therapist.
Dana T.
I had a good session with NaTonya.