Maggie M.
East to use
East to use, have had a few appointments with my care provider and she is wonderful. Dots with my schedule and am able to keep my appointments without rescheduling.

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Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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4,972 approved reviews, newest moderated first
Maggie M.
East to use, have had a few appointments with my care provider and she is wonderful. Dots with my schedule and am able to keep my appointments without rescheduling.
Thomas S.
Terrible experience. They took $150 and did absolutely nothing. Saw Dr Wilmer Lambert with Rula/Optima for a psychological issue. I’m in great health and this was my first online visit with this guy. He tells me he won’t prescribe a simple SSRI anti depressant unless I see a neurologist, though there’s no symptoms to base that decision on. That’s insane. Would not recommend this service, and especially this doctor. They were contracted through Amazon’s Medical Services.
Response from RulaMay 6, 2026
We are always working to improve our patient experience at Rula; however, because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Mike M.
Good be better zoom connection lots of loss of good video and audio
Pamela R. L.
My Therapist is kind attentive and caring. She understands my needs and thoughts.
ROY
My therapist is very easy to talk to. She has also been very accommodating this scheduling.
Ciji Alexis J.
Great experience thus far
Angela
Prompt responses and and communication and helpful connection to the appropriate provider.
SHENTARIA M.
My therapist has helped me tremendously! She's very easy to talk to, and I thoroughly enjoy our conversations. I'm so thankful for Rula thus far.