Matthew B.
Multiple time returning customer
I started using these guys when it was 2 guys in old town Fredericksburg. Then the service was second to none. I have since used them about 20 times total. With phone screens and repairs my experience with them has been AWESOME. I unfortunately had them build me a custom gaming controller for my son's birthday. Took way beyond time quoted so was a late gift. Came to me with a hole in the case as they intended to install a selector button on the bottom but then decided not to but left the hole in the controller. My experience with phones GREAT! With other stuff..... NOT SO GOOD. But could've been the person assigned to the repair/customization
Response from RockIT RepairsNov 17, 2015
I am sorry that you had issues with your controller customization. We appreciate your response and would like to offer 20% off any future repair. We strive to do our best to achieve a high level of customer satisfaction.


