Right Stuf AnimeReviews of rightstufanime.com

A strapping young gentleman like myself has a lot of time on his hands. Because of that I’m ok with waiting a extended amount of time for a package…. But oh my god whatever warehouse there shipping from it takes ages. It would be understandable if the item was out of stock but even in stock items take an outrages amount of time to deliver. Go someplace else frrrr

I ordered 4 books of a light novel series. Book 1 and 3 had noticeable damage around the edges, corners and top of the pages, whereas books 2 and 4 came in pretty good conditions. They were all together so I don't understand how only two books got damaged... Everything else about the order process was great, just stuck with half my books having damage to them. I just like my books being in near perfect condition on after I've read them, so kind of a bummer, but oh well. If you don't mind this risk with any books you order, then I'd recommend ordering from here.

I used to buy my anime VHS tapes from this site, that's how long I've been a dedicated customer. I've only ever had 1 problem with shipping, when a Tenchi Universe box set I bought never arrived. Customer service had a replacement shipped out and at my doorstep within a week. Sadly the great company that existed back then is no more. I placed a recent order for my husband's birthday. I got concerned when the tracking information hadn't updated for 5 weeks. I first tried contacting them through their route app. Claim instantly denied for being over 30 days old. Reached out to their customer service website, was sent a claim form with instructions to 1. First file a claim with USPS, then once their investigation was over, 2. attach it to their claim form, which requests LEGAL consent and wait for their investigation to commence. Needless to say I didn't want to wait another 2-6 months for a replacement or refund. Luckily I use PayPal for most of online purchases so I have some buyer protection. Just like similar reviews as soon as PayPal found in my favor, RightStuf quickly moved to ban my account. If only they showed as much enthusiasm in helping their customers? I'm fine saying goodbye with ZERO regrets. No sense supporting a business that doesn't exist anymore. I'll miss you RightStuf for what you were but certainly not what you are now. Great customer service is at the heart of customer loyalty but clearly you no longer care.

i love this company. the customer support is the ONLY support service ive had no trouble with and has been nothing but helpful to me. their packaging is amazing and i have no problems with them. the only thing wrong with rightstuf is that they dont have release dates 90% of the time.

If you want to save money on manga and you are buying in bulk, order from rightstufanime. I consider myself to be a patient individual and I am willing to wait for back ordered items, so the amount of time it takes to reach my door doesn't bother me one bit. I've even had orders come in days earlier than expected. The books are always packaged safely and are 99% of the time in very good condition. If you expect Amazon levels of quickness, maybe you should order from them, but it will cost you.

I made my first order of manga recently. Normally I wouldn’t take a risk but so many people gave this site positive reviews that I wanted to try. I was so surprised at how well my order was put together, how clean each book was, and the selection available to me. I was able to get books that would cost me $300 in total for $110. And they were good books, none of them one offs either. I was so impressed by the quality that I immediately placed a new order right away for more, and they gave me a coupon. Now the waiting is long, but it’s worth the savings. I think RSA is going to be getting a lot of my business going forward.

I just got 2 dollars of manga blind box thinking I’m going to get three or four manga cause my town doesn’t sale manga so I got it and I got two freaking dvds I was waiting for two anime dvds that I can easily get at my local game station if you have money to throw away then get it I wish I can refund

Sketchy, severely understaffed, pretty bad customer service, but has officially licensed merchandise and that does actually make a huge difference, cause it does show legitimacy. I bought a few things from there and always had a smooth enough experience.