Right Stuf AnimeReviews of rightstufanime.com

Amazing service and price, very easy to find what I'm looking for snd to order but the shipping to where I am is a lot of money and not always worth it for what I'm buying which is a shame.

i love this company. the customer support is the ONLY support service ive had no trouble with and has been nothing but helpful to me. their packaging is amazing and i have no problems with them. the only thing wrong with rightstuf is that they dont have release dates 90% of the time.

Sketchy, severely understaffed, pretty bad customer service, but has officially licensed merchandise and that does actually make a huge difference, cause it does show legitimacy. I bought a few things from there and always had a smooth enough experience.

I have been ordering manga and anime from Right Stuf since 2015 and have not found anywhere better overall. When I occasionally compare pricing and selection, I typically find that they can't be beat when it comes to books and DVD/Blu-Ray discs. They are generally quick to ship and pack for shipping better than any others I have ordered from. I recommend some patience with the free shipping option. Sometimes it has taken longer than expected, but I have never not received an order. However, being great means maintaining a high standard and if I have one serious complaint, it would have to be with Customer Service and how Support Cases are handled. I try to be patient and submit my questions and issues via the support case form on the web site. The problem is that when I get a response, the case gets closed and I have found it impossible to follow up and get additional assistance or information. It feels like "here is an answer to your question; take it or leave it" and that has been incredibly frustrating for the last few cases I submitted. They were never resolved to my satisfaction - I got an answer, but that answer included a suggestion that might have worked, but the case was closed and though I could add a reply, I never got an answer again. I eventually figured out a way to work around the issue myself. I hope to see some improvement in that regard because the experience has left me a bit disillusioned with Right Stuf recently. It was not always like this.

I use this site mostly for manga, because it's almost always cheaper than other places I could get it. Occasionally there are manga that are cheaper elsewhere, but that's the exception. I only know of one series that is consistently cheaper elsewhere (for those wondering, it's Berserk at instocktrades). I haven't used this site as much for anime, but there's deals all the time so even if it's a bit more than you want to spend, there's a good chance it'll go on sale at some point for about 90% of the anime on there. Also, free shipping over $75. (was $50, but they increased it recently. It might go back eventually) So yeah, this place is pretty great. I've never had any problems with orders or customer service, so that's cool too. Also, if there's any older manga you want, sometimes Right Stuf has some decently old stuff for pretty cheap. Not consistently, but often enough that I think it's worth mentioning.

Right stuff has the some of the best prices for manga you can find. Only place where I’ve found brand new manga cheaper is InStockTrades. My only issues I have with right stuf is their return policy where you the buyer has to pay for the return shipping and something they just changed recently where the free shipping price was moved from $50 to $75. As far as nitpicks, for their holiday sale they seem to have the same series on sale. I would prefer if they did some sales for series that are never really on sale such as Magi, YuYu Hakusho etc. but that’s just a nitpick. All in all right stuff is the best place to get brand new manga especially since their package is the best around period.

Rightstufanime is a great place to buy your manga and anime! I typically only buy manga as that's what I'm mostly into, though I do occasionally buy DVD's/Blu-rays. They have amazing packaging and I have yet to receive a damaged product from them. They also have nice sales every week and weekend which highlight different genres of manga, anime and more! The only thing that has changed recently is that their free economic shipping price has changed from $50 to $75, which hasn't posed a problem for me as I normally make bigger purchases. Another problem that has occurred is that sometimes it takes months for my books to be packaged and shipped (though it may have to do with the fact that I usually buy a mix of in and out of stock books). All in all rightstufanime is a great place to buy manga and anime, and even though the packaging and shipping may take a while, I think it's a fair trade off for the amazing deals that I get on my purchases!

-PROS- Overall Rightstuf is amazing (or, anime-zing) when it comes to finding good deals. From what I've seen, when it comes to manga, anime, and merch, Righstuf has the better (and more frequent) deals and a wider selection. I also like that they still sell some of the older stuff. Sales are frequent for all types of items. Their packing is phenomenal, the boxes are quite sturdy and my items have always been securely wrapped. Shipping is fast too (ya know, minus COVID hitting all aspects of delivery right now). The few times I have talked to customer service have been fine as well; they were friendly and worked with whenever I had a problem. -CONS- I do have some minor issues. Preorders: The preorder cutoffs aren't always listed, so I never really know when is the last day to preorder an item; sometimes I can order up to the week before, sometimes the cutoff is two or three months prior. I wish that was more consistent. I do find though, that compared to others (like Crunchyroll for example) Rightstuf has a longer preorder period in general. Fees: Another thing is they raised the price limit for free shipping and to use Sezzle as a payment method. For Sezzle, it used to be lower than $150 and the price suddenly increased to $150. Shipping used to be $50, although this might be COVID related. I didn't really see any notice about either of those price increases, so it was kind of surprising, especially since I don't often get $75 worth of items regularly and especially not $150. Figures: While most anime and manga products are priced quite cheap, figures tend to be pricier than other places, and they aren't eligible for free shipping or discount offers (EDIT: To clarify, I mean you can't use coupons or discounts codes like you can for other items. They do however, run different sales for figures, although I don't always find them to be a better deal compared to other places). -SUMMARY- Despite some communication things that could be clearer on their website, you can't go wrong with Rightstuf. I try to go to their con panels whenever I'm at a convention and I think the staff genuinely cares about sharing anime and providing quality service. Right now, I get it's hard for everyone with COVID and all, but despite that, I think Rightstuf is still doing great.