Ride1UpReviews of ride1up.com

I have had the bike up and running for about 3 weeks. The battery power is suboptimal. It's a fun ride, but the battery power is terrible. I've adjusted the power settings and work harder on my own. I cycle the same route I road with my old 700 Series bike. The 700, would use 80% on a day I used It's power more than my own. The Vorsa eats 60% battery power and I have to economize and pedal harder to keep it in that range. I don't think I'll keep this bike for long. Not comfortable taking longer rides. Really wish I had gone with Aventon, Euphree or Velotric.

Overall the bike is nice and great for the price point! it works! smooth and handles the uphills! my only 2 complaints are 1. the chain pops off and gets wedged between chain ring and motor cover...its hard to get out.... they need to fix that issue ...2. the advertised power...says 90nm torque...its more like 70nm-75nm.... I have a mtn bike with a bosch cx at 95nm and it actually rides at 95nm.... On Prodigy its underwhelming power assist...

There is no warranty or recourse for them sending me two duds for e-bikes. Chipped and scratched in a well packed shipping box, yes. Both bikes with derailleurs out of whack requiring a visit to a real bike shop to be repaired for $100, yes. One of the bikes had a bad star nut, requiring repair before it could even be put together, yes. Read the fine print before you pull the trigger on buying from this company. And do not pay attention to all the dumb youtube videos on them. If i had to do it over again I would have bought locally. Ride1up has no business selling direct to the customer when they DO NOT back what they sell!

Rear derailleur was bent and tire rim was chipped on shipment and had to pay 200 to fix. But rides well after all the fixes.

Great bike having a lot of fun. Only thing I would change is this battery it’s not great. I will be buying another battery soon to run dual batteries.

My bike works great. I wish I had ordered the larger size frame though. A sales person talked me into the medium frame, saying that with the comfort seat post I ordered that a large frame would probably not work out for me. Also, as a note, the mirrors that came with my upgrade kit are crap and don't work. I bought a pair of Briskmore bar-end mirrors on Amazon that work great.

Still waiting on a replacement tire (punctured during shipping) and the bolt locks for the rear basket (never sent) after my vorsa was delivered may 14th. It's June 10th and I haven't even been able to take it outside yet. Customer support moves at a glacial pace.

So far this bike has been doing a solid job. It’s not as powerful as my wife’s ebike but it feels like I’m riding a bike. Getting 30 miles per charge but also towing a dog trailer. I am worried about the ip rating. Ride1up lists this as big enough for a 74” rider but it isn’t. At least not as configured. The 350mm seat tube is probably only good enough for someone like 5’9”. The seat is a weird combo of kind of bike seat shaped but too big and soft to pedal efficiently and not futon sized like some. I don’t like it. It puts my weight on my glutes not my sit bones.