Rentalcars.comReviews of renatlcars.com

Nonsense after & before sales support. All the good reviews are just lucky they did not run into any problems. Better if you go direct and book from the vendor and skip rentalcars.com

Am primit vocherul de abia azi, dupa telefoane si emailuri scrise la care raspunsul era ca nu exista destinatarul, cu toate ca imi fusese dat prin telefon! Am inchiriat prin Ryanair, in veci nu mai inchiriez prin ei!! Groaznic! Nici sa nu mai aud de aceasta firma!!

DONT RENT FROM RENTALCARS.COM even if the price looks great. My experience has been that I went to Cyprus 5/10 this year picked up my car and when I arrived at my destination found out my close relative passed so had to arrange to fly back to london 8/10. I tried to get a refund for 6 unused days and they bluntly refused no matter if you have proof of the situation or not. I screen shot the whole conversation I had with Valerie Angel on ‘Chat’ was very uncaring. Will be pleased to publish this chat on google so future consumers can see in advance what they are dealing with should something unforeseen and ‘bad’ occur while away on their travels. THERE ARE FAR BETTER COMPANIES TO USE. IN HINDSIGHT, I SHOULD HAVE PAID A LITTLE EXTRA TO RECEIVE SOME CREDIT/A REFUND AND A HUMAN UNDERSTANDING!

Do not use these people. I was late to pick the car up because the flight was delayed. Their T&Cs state 30 minute window to pick the car up which is close to impossible. They did not refund me. They did not offer me another car. They left me and my family high and dry. I was forced to pay 1100 Euros for another hire car. Absolutely furious and it ruined our holiday

They forced us to cancel and then took 81% of the price

2 autos gehuurd voor een weekend in Frankrijk via rentalcars.com. Omdat onze vlucht werd omgeboekt naar een andere dag heb ik via de site, per mail (meermaals) en per telefoon doorgegeven dat de autos een dag later opgehaald gaan worden. Eenmaal op locatie aangekomen bleek dit niet bekend te zijn. Resultaat, geld voor de 2 autos kwijt en duurder autos moeten huren. Nu geven ze (uiteraard) niet thuis met terugbetalen. Oplichters zijn het. Niet in zee gaan met deze partij!!

We booked a car to pick up at Cairns Australia for the 13/9 at 12 pm . Our flights were delayed and we didn’t arrive until 3.15 . The rental car operator had gone home early for the day and nobody answering the phone .we went there next morning to find out Rentalcars. Com cancelled our booking for not showing up on time to collect our car we pre paid for . No matter what my explanation was after atleast 20 plus emails and endless phone calls they said I breached there policy for no show and not listing our flight details on the booking . They say we’re very sorry and to complete a refund form . After doing this 4 times they still say there’s no refund of our $1200 dollars . They have taken full payment for a car we never had or a chance to pick up . Is there a governing body to help people like me as no goverment department in Australia seems to care that crooks like this company can operate like this taking peoples money . I will never book through Rentalcars . Com or Booking . Com again

They show on their website cars that have nonrefundable rate and cars with refundable rate, I booked a car for tomorrow with a refundable rate, had to cancel due to flight cancelation, and they refuse to cancel the booking.