Reliant EnergyReviews of reliant.com

Response from Reliant EnergySep 4, 2026

Hi Lakeisha. Thank you so much for your fantastic feedback! We are thrilled to hear that your representative was able to provide the support you needed and take the time to explain everything clearly and thoroughly. At Reliant, we believe that exceptional customer service means not only answering questions but also making sure our customers feel informed, confident, and supported every step of the way. It's wonderful to know that your representative was able to identify a solution to your concern and turn your experience into such a positive one! We truly appreciate you taking the time to recognize the great service you received. Your kind words mean a lot to our team and inspire us to continue delivering the outstanding care our customers deserve. Thank you for choosing Reliant, and we look forward to being here for you whenever you need us! Have a fantastic day! - MF / Digital Care

Response from Reliant EnergySep 3, 2026

Thank you for your incredible loyalty and for taking the time to share your experience with us, Lisa! We are truly honored to have earned your trust for 47 years. It's wonderful to know that your service has been reliable enough that you've never had a reason to contact us with a concern! We sincerely appreciate the opportunity to serve you and are grateful for your continued support over the years. Thank you for being such a valued customer! We look forward to powering your home for many more years to come! Loving regards! - MF / Digital Care

Response from Reliant EnergySep 3, 2026

Thank you for taking the time to share your awesome experience with us, Ismael! We are delighted to know that our Customer Care representative was able to assist you and help put your mind at ease regarding your situation! Providing caring, professional, and attentive service is very important to us, and it's wonderful to hear that your interaction left you feeling better and more confident. We truly appreciate your feedback and the opportunity to serve you! Thank you for choosing us, and please know we're always here whenever you need assistance. Have a beautiful day! - MF / Digital Care

Response from Reliant EnergySep 2, 2026

¡Gracias por este comentario tan entusiasta, Teresa! Nos alegra mucho saber que está satisfecha con la atención y el cuidado que le brindamos, y que está aprovechando los diferentes servicios que tenemos para usted. ¡Gracias por confiar en Reliant; nos encanta atenderla y esperamos seguir haciéndolo por muchos años más! ¡Que tenga un día maravilloso! - MF / Digital Care

Response from Reliant EnergySep 2, 2026

What a fabulous comment, Paul! Thank you so much for sharing it with us! It is a great honor to energize your home; you and your entire family are a fundamental part of the wonderful Reliant community! Thank you for allowing us to energize you, we love serving you as you deserve and look forward to continuing doing so for many more years to come! Please know that it is a wonderful gift for us to have your trust and loyalty! We always wish you the best! - MF / Digital Care

Response from Reliant EnergySep 2, 2026

We are very excited and proud to know that Carlos provided you with the best assistance and took care of you as you deserve, Michele! Everyone at Reliant loves serving you, and we are dedicated to improving every day to always meet your expectations in the best way possible, so thank you for sharing this great comment with us! It will be a pleasure to send our congratulations to Carlos, so that he and the amazing Chat Team can know that their efforts have yielded the best results and have made you feel how much we care about you! Have a fabulous day! - MF / Digital Care

Response from Reliant EnergySep 2, 2026

We are truly grateful for your trust and loyalty, Timothy! Thank you so much for taking the time to share your wonderful experience with us. Knowing that we've earned your confidence means the world to us! It is our pleasure to serve you, and we remain committed to providing the reliable service, care, and support you deserve. We look forward to continuing to take care of your home's energy needs for many years to come! Thank you for choosing Reliant and for being such a valued part of our community. We wish you a marvelous day! - MF / Digital Care

Response from Reliant EnergySep 2, 2026

Hello Carol. Your loyalty and trust over the years make us incredibly proud and grateful. We deeply value you entrusting us with your home and your energy needs; words cannot express how much this means to us! Thank you for choosing us every day and thank you for allowing us to show you how much you mean to us. We will continue to improve what we do to serve you even better, because we love being part of your family and hope to remain so for many years to come! Have a beautiful day! - MF / Digital Care