Reliant EnergyReviews of reliant.com

Response from Reliant EnergySep 8, 2026

Reading your review truly warms our hearts, Juanita. Thank you for being a loyal Reliant customer for more than 15 years! Knowing that you've trusted us through the years, and even chose to bring Reliant with you when you moved, means more to us than words can express! Building long-lasting relationships with customers like you is what we're all about, and we're so grateful to have been part of your journey. Your kind words about our service are incredibly meaningful, and your recommendation is one of the greatest compliments we could receive. Please be sure to take advantage of our refer-a-friend program where you and your referred friend can earn a $50 credit, you'll have more details about this program at https://www.reliant.com/en/residential/customer-care/account-management/customer-referral-program.jsp. Thank you for your continued trust, loyalty, and support. We're honored to power your home and look forward to being there for you for many years to come. You're a valued part of the Reliant family, and we couldn't be more grateful! Have an awesome day! - MF / Digital Care

Response from Reliant EnergySep 8, 2026

Thank you so much for this amazing review, Sara! It truly means a lot to us to know that you've trusted Reliant for so many years. Customers like you are the reason we love what we do, and we're incredibly grateful for the opportunity to serve your home and family year after year! We're thrilled to hear that our customer service team and energy solutions have continued to meet your expectations. Building lasting relationships with our customers is important to us and knowing we've earned your loyalty over the years is the highest compliment we could receive! Thank you for being such an important part of the Reliant family. We sincerely appreciate your trust, support, and loyalty, and we look forward to being here for you for many more years to come! Have a fantastic day! - MF / Digital Care

Response from Reliant EnergySep 8, 2026

Hello Ashley. We're so glad to hear that your move-out process was quick and hassle-free. We understand that moving can be a busy and sometimes stressful time, so it's wonderful to know that our chat team was able to assist you efficiently and make canceling your service simple and convenient! Providing easy, reliable support when our customers need it most is always our goal, and your feedback lets us know we're on the right track. We truly appreciate the opportunity to have served you and thank you for choosing us. We wish you all the best in your new home and hope to have the opportunity to serve you again in the future! Best regards! - MF / Digital Care

Response from Reliant EnergySep 7, 2026

We are thrilled to know that you've found everything you needed in us, Natasha. Thank you for this wonderful comment! We are very happy to have you in our family! Your satisfaction is the most important thing to us, which is why we work hard with the firm purpose of always taking the best care of your home and your energy needs! So thank you for choosing Reliant to power you; we love being part of your home and will continue working hard to always exceed your highest expectations! We are amazed to know you're recommending us to your family and friends. Please be sure to take advantage of our refer-a-friend program where you and your referred friend can earn a $50 credit, you'll have more details about this program at https://www.reliant.com/en/residential/customer-care/account-management/customer-referral-program.jsp. Have a fabulous day! - MF / Digital Care

Response from Reliant EnergySep 7, 2026

We're delighted to hear such wonderful feedback, Robert! Thank you for taking the time to share your experience with Reliant. It's fantastic to know that our plan options, pricing, and Average Billing program have made such a positive impression on you! We work hard to provide energy solutions that offer both value and flexibility, while helping customers enjoy a more predictable billing experience. Hearing that our Average Billing program stands out as the best you've experienced is truly rewarding and means a great deal to our team! Thank you for your trust and for choosing us. We appreciate the opportunity to serve you and look forward to keeping you powered with the excellent service you deserve for years to come! Have a great start of the week! - MF / Digital Care

Response from Reliant EnergySep 7, 2026

Hi Ruth. We're thrilled to hear about your experience! Thank you for taking the time to share your kind words. Providing fast, friendly, and reliable service is what we strive for every day, so it's wonderful to know we delivered the level of care you deserve! Your feedback means a great deal to our team and serves as motivation to continue providing exceptional service to our valued customers. We truly appreciate your trust in us and are grateful for the opportunity to serve your energy needs! Thank you for believing in Reliant. We look forward to continuing to provide you with the great service you've come to expect for many years to come! Have a wonderful day! - MF / Digital Care

Response from Reliant EnergySep 7, 2026

Good afternoon, Judith. We're so happy to hear that you've had easy access to our customer service team! Thank you for taking the time to share your experience with us!. Providing friendly, accessible support is a top priority for us, and we're glad we've been able to assist you when needed. It's also wonderful to hear that you're mindful of your energy usage. Being proactive about consumption can make a big difference, and we hope your plan helps you achieve the savings you're looking for over time. We're committed to offering options that provide both value and flexibility to meet our customers' needs and we're glad to know you found the best one for you! Thank you for trusting Reliant. We truly appreciate your business and look forward to continuing to serve you with the excellent customer care you deserve! Kind regards! - MF / Digital Care

Response from Reliant EnergySep 7, 2026

Wow! Twenty years of loyalty is truly something special, and we couldn't be more grateful for your continued trust in Reliant, Vicki. Thank you for taking the time to share your experience with us! It means so much to know that through multiple moves and different stages of life, you've chosen to bring Reliant along every step of the way. Hearing that we've consistently provided you with excellent service and affordable rates is exactly what we strive for, and we're honored to have earned your confidence over the years! Your recommendation is one of the highest compliments we can receive. Thank you for being a valued member of the Reliant family for more than two decades. We look forward to serving you for many more years to come! Loving regards! - MF / Digital Care