Arturo Mancias J.
Very fast and simple process!!!
Very fast and simple process!!!

We provide power to millions of homes and businesses across Texas and do so with the backing of our parent company, NRG Energy, Inc.We deliver award-winning customer service 24/7 and are constantly working to enhance the way you power your home and business, while solidifying our commitment to the communities we serve.We take pride in each of the residences and businesses we power. Our goal is your happiness. We work hard every day to achieve this, while giving back to the community in which we live and work. We are a stable provider with a longstanding history of delivering innovative power solutions and award-winning customer service while continuously improving our customer experience to make powering your home or business as simple as it should be.
Reliant Energy (reliant.com) has 285 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Arturo Mancias J.
Very fast and simple process!!!
Kent G.
Very respectful understanding and always helpful with the questions and answers
Frances
I've been with Reliant since 2009 and have received the best of the best services including their rates from day one. They're my lifetime electricity company. They offer superb ways on savings on your electricity bill.
KathyAnn B.
I was anxious about establishing an account, but it was painless as I was talked through each step and I felt comfortable with my decision to sign up. Thank you for your help with this matter
Moe M.
Went to ask if they honored cancelation fee from my existing provider. Ask how an answered what I wanted. And price for electricity was very good price. And winded as a Reliant customer. Customer service at my last provider were not answering my concer
Margaret B.
Not a story teller. It is a Friday. Is that long enough.
Response from Reliant EnergyOct 23, 2026
We couldn't ask for a better review, Margaret! Reliable service, straightforward experiences, and customers who know they can count on us are what we're all about! Thank you for your kind words and continued support. Your feedback, no matter the length, means the world to us and motivates us to keep delivering our very best! Thank you so much for trusting Reliant! Have a marvelous weekend! - MF / Digital Care
Terra C.
Great rates, easy to understand my bill and usage, communicates well, and resolves outages quickly.
Response from Reliant EnergyOct 23, 2026
Hi Terra. We couldn't be happier to receive feedback like this! Reliability, transparency, and responsive service are at the heart of what we do, so it's fantastic to hear that you've experienced all three! Knowing that our rates, account information, and outage response have earned your confidence means the world to us! Thank you for choosing us and for taking the time to share your fabulous experience! Have a great weekend! - MF / Digital Care
Kathleen M.
Have been a customer for the past 50 years, HL&P, Centerpoint, and Reliant. Would never consider another provider. Service is excellent.
Response from Reliant EnergyOct 23, 2026
Wow! Fifty years of loyalty, what an extraordinary testament to loyalty and trust! It's an incredible honor, and we can't thank you enough for the trust you've placed in us throughout the years, Kathleen! From HL&P to CenterPoint and now Reliant, you've been part of an amazing journey, and we're proud to have served you every step of the way. Knowing that you wouldn't consider another provider is one of the greatest compliments we could receive! Thank you for your continued support and for being such a valued member of the Reliant family! Loving regards! - MF / Digital Care