Reliant EnergyReviews of reliant.com

Response from Reliant EnergySep 14, 2026

Thank you for your feedback and for taking the time to complete our survey! We're glad to hear that getting started with Reliant was easy for you. We appreciate you letting us know about your contract copy and understand how important it is to have that information available when needed. We're happy to hear your email settings have been updated. Thank you for choosing Reliant, and please don't hesitate to reach out if there's anything else we can do to help. We truly appreciate your business! Warm regards! - MF / Digital Care

Response from Reliant EnergySep 14, 2026

Thank you for such an amazing review, Shawna! We are truly honored to have earned your trust over the past 5 years. Knowing that you feel supported not only as a customer, but also as a person, means the world to us! We understand that unexpected financial challenges can happen, and we're grateful for the opportunity to work with you and provide solutions when you needed them most. Your kind words about our commitment to helping customers and treating you with care and understanding are incredibly meaningful. We strive to deliver more than electricity by building lasting relationships and being there for our customers through every stage of life! Thank you so much for recommending us to your friends and family, that's the most wonderful gift you can give us! Please make sure to take advantage of our Referral Program where you and your referred friend can earn a $50 credit, you'll have more details about this program at https://www.reliant.com/en/residential/customer-care/account-management/customer-referral-program.jsp. We appreciate your loyalty and look forward to continuing to serve you for many years to come! Loving regards! - MF / Digital Care

Response from Reliant EnergySep 14, 2026

Thank you for your wonderful feedback, Brian! We are so happy to hear that you've found Reliant to be the most reliable service in the area. Providing competitive rates, dependable energy service, and excellent customer care is exactly what we strive for every day. Knowing that we've earned your trust and satisfaction means so much to our team! Thank you for choosing Reliant as your energy provider. We truly appreciate your support and look forward to serving you for many more years to come! Have a great week! - MF / Digital Care

Response from Reliant EnergySep 14, 2026

Good morning, Brenda. Thank you for taking the time to share this wonderful review! We're so happy to hear that you appreciate our professional team, affordable plans, and the updates we provide about your electricity service. At Reliant, we believe that keeping our customers informed is just as important as delivering reliable energy and great value! Your feedback means a lot to us and inspires us to continue providing the level of service our customers deserve. Thank you for choosing Reliant and for sharing your experience. We are grateful for the opportunity to serve you and look forward to keeping your home powered with reliable energy and exceptional customer care for years to come! Have a beautiful week ahead! - MF / Digital Care

Response from Reliant EnergySep 14, 2026

We're thrilled to hear that your experience with Reliant has been both professional and friendly, Brenda. Thank you for this awesome comment! Making the switch to a new energy provider is an important decision, and we're honored that you chose us! Knowing that we've made a positive first impression means so much to our team. Thank you for placing your trust in Reliant. We're committed to providing the reliable service, great value, and exceptional customer care you deserve. Welcome to the Reliant family, and we look forward to serving you for a long time to come! Have a wonderful day! - MF / Digital Care

Response from Reliant EnergySep 10, 2026

Hello Victor. We are delighted to hear that you had such a positive experience with our team. Thank you for taking the time to share your feedback! Providing exceptional customer service is one of our highest priorities, and it is truly rewarding to know that our representatives were able to assist you in a helpful and professional manner. Your kind words and recognition mean a great deal to us! We love serving you and look forward to continuing to do so for many more years to come! Have a lovely day! - MF / Digital Care

Response from Reliant EnergySep 10, 2026

We are absolutely thrilled to hear this, and we cannot thank you enough for your incredible loyalty, Alison! Twenty-six years is an amazing milestone, and it means so much to know that you have trusted Reliant to power your home for all these years! Your kind words about our service and the quality we provide truly make our day. We work hard to deliver the reliable service our customers deserve, and knowing that we have earned your confidence and satisfaction over such a long period is the highest compliment we could receive. Thank you for being such a valued member of the Reliant family. We deeply appreciate your continued trust, support, and recommendation. We look forward to serving you for many more years to come and continuing to provide the excellent experience you have come to expect from us! Have a marvelous day! - MF / Digital Care

Response from Reliant EnergySep 10, 2026

We are absolutely thrilled with this fabulous comment, Adrian! Thank you for choosing Reliant and for taking the time to share such wonderful feedback. There is nothing more rewarding than knowing our customers feel confident in their decision to join us. We are honored that your experience has been so positive and that we have earned your trust through the service we provide! Your loyalty and satisfaction inspire us to continue delivering the reliable energy and exceptional support you deserve. Thank you for being a valued member of the Reliant family. We look forward to serving you for many years to come and making sure you continue to feel great about your choice to be with Reliant! Enjoy your day! - MF / Digital Care