Red RobinReviews of redrobin.com

I live Red Robin food. Ordered their doughnuts for dessert. Good idea but they tasted like cooked with chicken. Not sure if fried in own oil or in oil Chicken or other cooked. Would not order again. Does not deter me from eating there

Harrison,took our order at the Red Robin at 401 S.Mt.Juliet Rd.We waited and our drinks and appetizer never arrived.Another person brought our main order and appetizer but we still didn't have our drinks and or napkins.Harrison finally came back around and we told him about all this and they were finally brought.We were never asked if we wanted a refill or more bottomless fries.The service was terrible!The cleanliness of the bathrooms was not much better than the service.

Took our Grandson here fora celebration as it is his favorite. Our server,, Jamie, was fabulous as was the food. My husband left his card in the machine but only noticed it the next day. We called and the honest workers turned it in to the manager who held it until he could pick it up. We loved Red Robin! Des Peres, MO

OMG, how did the Red Robin in Pickerington Ohio fall so far? Saturday afternoon 2:30pm, arrived with party of 12. Told them we would split if need be. They told us they only had 2 servers on, it would be 40 minutes, they had 4 tables at the time. They wanted to put 1/2 in the bar and 1/2 in the dining room. They use to be so busy, now I understand why they are not. Went next door to longhorn, maybe 3 minute wait for table and they had way more people in their dining room. I’m done

Horrible service and food quality...order was supposed to be ready at 2:45 (15 mins after I placed the order online)...arrived promptly at 2:44...checked in at curbside immediately...still waiting at 3:05 p.m. with no update. Walked into restaurant...three people checked on order. 10-12 mins later, order ready...less than one min later I'm back in my car... sweet potato fries are cold...impossible burger less cold but not even warm. Coleslaw side-serving = one-quarter cup of coleslaw packaged in a pint-sized container... No worries...I've learned to let go...last order ever for Red Robin. Recommendations? Surely you jest! I guess it's been one of those days for me and everyone who had a hand in processing my order. Thank you???? Nawwww-...no thanks...ever again. VERY disappointed and disgusted!!!! Update provided 8/9/2023 - Well, fast-forward approx. 72 hours from the Friday, mid-afternoon incident, and there's a Part 2 to the story...first thing the following Monday morning, I receive a call I'm unavailable to answer. The call was from one of the RR store managers following up on my unsatisfactory experience. We played a little phone tag and finally had an opportunity to connect a couple of days later, on Wednesday. Towards the end of our conversation...which was very constructive, informative, and apologetic, he mentioned that "Corporate" was reimbursing me for my meal. After our call ended, I checked my Outlook inbox and discovered that Corporate had already completed the transaction two days prior, on Monday. Of course, I appreciate the reimbursement; however, more important to me than that is the seemingly sincere effort that Red Robin has made to quickly and respectfully address my concerns, make me whole, and retain me as a customer. Thank you, Red Robin. I'm no longer a Red Robin Service Wreck...color me a successful Red Robin Customer Recovery!

If you want over priced, frozen small dry burgers this is the place to go. Used to be good. I will never go back again. Couldn't eat it.

GREAT FOOD AND GREAT SERVICE

Service was fine but food quality was lacking. They advertise gourmet burgers. Save your money and go to Steak and Shake, I orded the haystack burger, was so salty rest of flavors were drowned out. I got a pizza to take home to the kids and tried a slice myself. Their pizzas are thin crust which is fine with me but I believe the cardboard box it came in would have tasted better then the crust of this pizza. Will never go back!