RCIReviews of rci.com

I lost two certificates to them. They are terrible to work with, I've been transferred 3 times and its currently been over 30 minutes since I started trying to speak with someone. NEVER buy anything from these people.

The RCI sales reps keeps calling me every day as that somehow would make me buy something. Pathetic.

I do not recommend RCI to anyone! Please go through a travel agency or do a little work yourself. You will be better off and less headache in the end. The money you wasted paying monthly on this you could/could've actually use/d on your vacation. Then when you want to cancel they make you jump through hoops. Even now with everything going on you would think they'd be understanding and would better help to make things easier on you to cancel. When you sign up they ask if you would like to add any relative or friend to your account so they might benefit. They never tell you if you plan to cancel you will need to get their permission as well (WTH, not their account nor are they paying for it). So now I need to track down people and give them a form to sign. one is military, two aren't tech savvy and with covid don't see. Please Please save your money and time. Do not sign up with RCI or any time share for that matter.

For the best part of a year I have not been able to search or book a holiday, still paying maintenance and fees, they are excellent at taking your money. several emails and calls to them and the resort and its safe to say they truly do not give a second thought about their customers, we always seem to be told about the amazing service levels but this mob must train especially to be unhelpful and careless.

This is such a scam! Reading the reviews I have experienced the same things as the rest of the ppl! I paid faithfully every month out of my meager teachers retirement for a year...$2,200 and yet I can’t use any of it with this package. Had a cruise coming plus other things yet now I only have $2,800 to use on a hotel. Good luck using it as I’ve tried twice and I would get a discount of $50 for a weeks stay costing $1500-2000! I cannot believe RCI has ANYTHING to do with this scam as I’ve been with them for 15-20 years.

I have had an awful experience with rci travel packages. We missed booking our certificate by 3 days and they would not reinstate our certificate. Therefore we are out of a possible trip to a resort. They are very unprofessional and refused to pass us onto a supervisor to express our concern. They also gave us fake numbers to try to launch a complaint. Terrible company who have stolen from us

RCI travel package huge rip off. I paid 3999 for package. I have booked cruise twice due to CoVid cancellations. They said I could get 1400 back for cruise or restore my package for 6 months. Who is going to be cruising in the next six months? They should be sued. The remainder of the package is worthless. Don’t ever purchase vacation package. Dishonest practices!

DO NOT USE RCI. THEY ARE A SCAM. IM MAD I CANT GIVE THEM ZERO STARS. Their supervisor Scott is rude, sarcastic, completely unhelpful and I will NEVER use RCI again.