RCIReviews of rci.com

RCI has improved significantly since the days when you could only search with a phone call. If you are buying a timeshare, RCI is a very valuable service.

We have owned a timeshare for 17yrs. And have been an RCI member for 17yrs. Have never had an issue with booking. Or had any issues with units. 2x we asked to be moved and we were accommodated no questions asked. We are presently in Spain at El Cano Apartments which has received many bad reviews. Pool, Restaurants closed etc. We were given a wrist band by Majic World to use 3 of there pools. Were given instructions on what Restaurants we good use. Apartment over looks the sea, clean. Yes could use a couple of kitchen items. Like a spatula and tea towels. But we managed and made due with what was available. We are 100% satisfied with our experience here

I have found RCI has made great strides lately in customer service, especially online. The last several times I have contacted them through their website, I have received competent, quick service and answers. They have actually gone beyond the call to get answers from the resort itself. I am very pleased with the turnaround I have witnessed lately and hope it continues. When it works right, it all seems so easy.

En Diciembre del 2023 nos hicimos socios en Mexico Destination Club (MDC) membresía que adquirimos en hotel Xcaret, la cual incluye el paquete de RCI. Apenas después de 7 meses decidimos usarla y apenas hoy (22 de julio 2024) pagamos una reservación para hospedarnos 7 noches, 7 personas en el hotel Hacienda del Mar en Los Cabos, BCS. La reserva nos salió en $638 usd por las 7 personas. Cotizamos en booking y la misma reserva en la misma habitación para las mismas fechas costaba $9600 usd. Aún no llega la fecha de llegada, pero hasta ahorita todo va marchando muy bonito de acuerdo a lo acordado. Hasta ahorita 5 estrellas por el servicio de Call Center, me atendió Guillermo Baez y muy buen servicio me ofreció. Daré mi opinión después del viaje nuevamente (después de semana santa 2025)

Club Wyndham was wonderful to stay It was a great resort to stay in. The location is great and very close to Disneyland. Good service.

I am a current Wyndham rewards member and had to move my points out of wyndham into RCI which we are co-members of. After not finding a place RCI/Wyndham was able to help get me a unit.

I've owned weeks timeshares for 20 years. I've been a member of RCI the whole time. I pay my maintenance fees to my resorts then use RCI to exchange them. We love to travel so normally look for resorts that have 'deals' or low trading power. As well typically only exchange to GOLD resorts if possible. We normally are able to squeeze 3-5 full weeks of vacation a year out of our multiple timeshares. Understand that we bought right, have low maintenance fees at our home resorts. Including home resort maintenance fees, the RCI annual membership and the exchange maintenance fee we generally stay in Gold resorts for on avg 70-90 dollars a night. I will say the RCI points extension and combine fees seem to be climbing and I believe they are too high. RCI doesn't own or sell timeshares. They exist simply to allow you to deposit your week and exchange to another resort or buy a week via Extra Vacations. We find that the resort ratings RCI gives to be accurate. Sometimes they are less than expected or often with better than expected amenities. Understand you don't have to be a member of RCI. The timeshare you bought is separate. Too many people buy timeshares without understanding the full validity of what they are getting into. And it seems many get suspect information from the seller. Remember, RCI is simply an extension, a supplement an added value to timeshare ownership. I rarely go to my home resort. I've stayed in over 60+ RCI exchanges over the years. And we send family as guest often. Vegas, Branson, Arkansas, Orlando and All over Florida are our typical destinations yet we've been to many others. I'm not wealthy per say. I made mistakes at first. But I learned how to work the system with RCI's help. I agree It's not a budget way to travel. But versus staying in a single hotel room for 50-100% more it's a great deal. For me, my timeshare ownership along with yearly membership in RCI is the best thing I've ever done. I wish I could personally help you all understand. 95% of the posts I see are blaming RCI but talking about their home resort which are two separate entities. If you paid too much to buy into your timeshare I'm sorry, it happens too much. But don't blame RCI they didn't and don't have anything to do with your timeshare other than allow you to trade weeks with others through them.

This review is to let the upper levels know what is happening and why people don't respond favourable to time share I've been a member of the Bahia Principe for some year's and can't say anything negative about them we have always been treated with kindness and nothing was too much trouble so when they told us that as a member we could affiliate with RCI and use their resorts as well as our own Bahia Principe nor RCI have pressured us in anyway however RCI platinum weeks who say all holidays get booked through them now incase of RCI saying it's not them then please here is the number that constantly rings us at all hours and are making our life hell (01376435002) now can someone please help we like our holidays and we also enjoy the freedom that using this service gives us and now hopefully with some light at the end of this long tunnel everyone has endured start using again but it's not fun being constantly bombarded with these calls and we are considering seriously now looking at taking legal action which is not what we want what we want is someone to look into this and give us some sort of answer is this too much to ask