RCIReviews of rci.com

RCI is one of the worse companies i have ever dealt with !!! They are in a word (Sham!) They do not care at all about there Members - are in there view (Another Sucker through the door!!!) How they are in business is nothing more than (Amazing!) all they want is too sham you out of your five star all inclusive stays & give you (Nothing in return) dates wont line up - certainly quality or anything close too what you are trading wont compare too the garbage they will quote trade you for - I put my five star all inclusive traded weeks into there (Joke) power trading account - And they then (Fee you too death in any attempt too use the power trading account - try too expire your points anything too screw you ! This is such a sham of a company - So traders (Beaware) !!!!

Once you get in you can't get out. We own a time share apartment via Skistar in Sweden. Some how we got a one year free membership in RCI when we bought it. After a couple of years not using any of RCI services we decided to leave. This was harder than we first realised. We had to send in a signed paper document (not very modern) and so we did in november 2020. This was aparantly to late acording to RCI so now (october 2022) we had to pay for the full year 2023. Looking forward to 2023 when I'm finally not a member of RCI anymore.

MALO MALO EL SERVICIO AL CLIENTE, NO CONTESTAN CORREOS Y TAMPOCO CONTESTAN LAS LLAMADAS POR TELÉFONOS., TE VENDEN EL SERVICIO Y DESPUÉS TE DEJAN A LA SUERTE. MALO MALO

Do not go through RCI. You can t even book cruise with your points now!! Boohoo to Rci. I am very frustrated was never advised of this bad change.SUZAN

We bought a timeshare Barnsdale hall in the UK my partner had been a member of RCI since 1998 and so tried to register it to his membership last year but it turned out they created a second membership without telling him he only found out when they kept ring him everyday sometimes twice a day to renew his membership he didn't even know that existed trying to sort this out has been very tring and tiring to say the least the won't admit that he was misled he's had enough of RCI and now is closing his membership and parting company after over 20years. He would not recommend RCI if you are looking for a timeshare exchange company try worldwide timeshare exchange they are cheaper and more customer friendly. RCI have become a company now are interested in taking as money from you and give no customer service

I wrote a review on here, on 12 July 2022, to which RCI responded on here, inviting me to contact them directly. I did so, but they have completely ignored my email to them, and after almost three months it looks like they have no intention of responding. It therefore appears that their response on this page is purely for the purpose of making it appear that they wish to be helpful, when in fact they don't. Be VERY careful if you believe them to be trustworthy. I would publicly invite RCI to have dialogue with me about my experience, which they and I can then display publicly. If they are genuine about their concern, I would hope they take up this offer ...

Scammed by RCI rep Been a owner with RCI at least 17 years and have had issues in the past but none like this. Recently book a trip with the wife to Jamaica. Was quoted a all inclusive fee of over $2400, and a discount if you prepaid, which I did. Unfortunately they neglected to tell me that was per person and I only found out after confirmation, the resort wont do anything because RCI made the reservation and the supervisor at RCI told me my only option was to cancel my trip. Instead of arguing I asked her to pull the call which she refused to do, even told me if she did pull the call it wouldnt change the fact that the resort is who takes payment, nevermind being quoted 1 price and then being charged another, just go ahead and cancel your anniversary trip.

A few years ago, RCI solicited me to buy a "cruise package". For $4000 they would offer upgraded cruise opportunities, a free resort stay and yada yada. So I fell for it. I paid the $4000 and when I tried to book the cruise, the pandemic hit so it had to be delayed. I complied with everything they asked, and waited for them to confirm 'recovery of the certificate' so I could re-book. Instead, I got an e-mail that they had 'changed the rules' and could not re-issue the certificate!!! Changed the rules?? What BS is that? They stole $4000 from me by 'changing the rules' after the fact. What a scam and a con. I am retired and run a foundation for wounded vets and I take no salary, so losing $4000 is a HUGE hit. Shame on RCI for participating in this fraud. Additionally, I traded a time share week with them that is a high week, and when I tried to book a different resort, all they offered was Mexico. NONE of the places I wanted were available. I will never use them again and I advise you to avoid-avoid-avoid.