RCIReviews of rci.com

Tried to undeposit my week and was given a ridiculous story that deposits are final and it’s essentially too costly to undo them. I don’t recall seeing a warning when depositing that deposits are final. Asked to speak to a supervisor and have now been on hold over an hour. I know how this game is played, I’m just on infinite hold. They are simply waiting for me to give up. We’ll, I didn’t give up but when the clock struck 9:00 PM EST they simply cut me off. Such a money hungry and dishonest bunch. The reality is they can’t make any money on exchange fees if I decide to use my home resort. My membership expires in February. I’m done with RCI.

I opened a credit card with Barclays RCI “Elite Rewards” while on vacation in Mexico in February 2021. Long story short, they charged $7900 to my newly opened RCI credit card with promises of discounted vacation deals, cruises and even a free week of vacation. None of which I ever got to use. They have a website, vacationlimitless.com where I recently paid (September 2022) $199 to have access to the website and the “promotions” until December 2023. The “promotions” are what I paid $9450 (more about this amount below ***) for in February 2021. Today my account is inactive. Any emails I send are bounced back and the emails are invalid. I don’t understand how Barclays and RCI has teamed up with this fraudulent company where you can open a new credit card and be charged thousands of dollars for fake packages. They also go by “Vida Vacations”, “Limitless Vacations”. *** $7900 was not even the total amount for the package offered. I paid $1550 on my Apple Card. In total, I actually paid $9649 with the recently renewed membership to have access until December 2023. Today: I don’t have access to anything I paid for. Almost $10,000 gone, just like that.

It is with the deepest regret that I find myself having to write to you about my weeks holiday in the Heritage Resorts Marbesa Club Resort ID: 0304. We stayed from the 15th of October until the 22nd of October 2022. The resort looked nothing like the resort shown in your brochure. It was in fact really tired and run down and more than a third of a mile from the beach down a fairly steep hill. As you can see from the pictures below it was well below an expected standard. We did fill out a return from holiday questionnaire but we have still to receive a reply. All in all the resort was a complete let down and we would certainly not have booked it. 373932E4-B68B-4577-A77D-11390E5E34CA_1_105_c.jpeg3DEE466F-AD1F-4C0B-83D0-8B0B0FC1D9E5_1_105_c.jpegE2EDA26A-96AB-47D4-BA1F-B84659818438_1_105_c.jpeg3B82C2C4-799E-4F3E-B670-42325EC53F3F_1_105_c.jpeg0E46FCC3-ECA9-4FD3-B7B8-A0A4A2427FFA_1_105_c.jpeg

RCI is supposed to be a vacation trading company that works with the members but there never is much availability in sought after locations. They will sell you availability in these locations but for a higher price than what you can get on your own. RCI Exchange Vacations has 5 UNITS available in the Florida Keys but has 2,610 units in the Keys available on their Extra Vacation section for cash and over 48 thousand units available on their EXCHANGE PLUS ONLY FOR CASH, can't use your timeshare points. OVER 48k units but only 5 units for vacation exchange, rip-off. RCI is a total RIPOFF, and I would never recommend joining. ONE OF MY BIGGEST MISTAKES WAS BUYING A TIMESHARE AND JOINING RCI. I WISH I NEVER GOT INVOLVED, LIES, AND LIES AND MORE LIES. RCI CATERS TO THE COMPANIES THAT OWN THE TIMESHARES COMPANIES NOT THE MEMBERS.

Compré en Rci destination club una semana de vacaciones en Xcaret. Me dieron un certificado vacacional. Y a la fecha no me contestan y me bloquearon. Me estafaron tristemente.

I have received a call from a company called B Travel Inquiries stating they have been asked by Bahia Principe/RCI to buy back my membership. Does anyone know about this happening to anyone else or is this a scam perhaps?

Have been an RCI member since 2004 and have only used it twice. Subsequently have tried to give it away as am now unable to pay the now the over $1000 and am now unable to travel. It is causing me a great deal of distress. The company is greedy and is not interested at all in helping you get rid of it even if you you do not want anything for it. I have and will continue to advise people against joining RCI. I have also been conned 3 times when trying to sell and am now having to look for legal services to help me leave. Do not join.

I would like to reiterate the "RCI Cruise Certificate Fraud" review of September 21 2022. I am having the same experience trying to use my RCI Travel Package. I used the cruise certificate to book a river cruise, it was cancelled because of covid. I received NO communication until I tried to reinstate the certificate. I was told the entire package had expired. To make the situation more detestable the agents were rude and would transfer the call to a different location and another rude and unhelpful agent. I have more than 10 numbers I have been transferred to. I was not allowed to speak to supervisors. The travel component should be avoided, under no circumstances should they be used. They are not trustworthy nor do they stand by their product.