RCIReviews of rci.com

If you were planning on buying a timeshare and you have to book through RCI do not do it. Every time I try to book either the site would go down and then when I went back in it would be gone, however the perfect example happened last night, I was booking my Trip to Hawaii for October, had the week that I wanted, got everything all enter the credit card, hit submit got a confirmation was told that I was going to get an email, saw the charge pending on my credit card never received the email looked into the account it was never booked. Charge was on my credit card pending now so you would think that it went through and because I didn’t get the email I called and they proceeded to tell me oh I’m sorry that week is no longer available you must’ve done something wrong, this is happened a ton of time also during Covid breakout the first year when there was no travel and people didn’t want you going in the other states RCI expired your points if they were to expire that year instead of extending them knowing that nobody could travel so you just paid for your points and lost them because there was a worldwide pandemic going on I wouldn’t have given them any stars however it made me give them one. Do yourself a favor if you’re going to get a timeshare look at a Marriott Hilton or Wyndham but stay away from any that have to do with RCI. It wasn’t so much that I had to have that week when I booked this I looked for a three month period to get one week, that was the only week that was available for that and not only was I booking my mom was also booking through her RCI and we needed a place that had a few of them available so when we looked for that week, I was able to get one and for some reason with her RCI it didn’t offer that we get offered it today. Sure no big deal. We overlap a show because my mom told her she called in and said I want these two and they’re like OK, but we have to do one at a time well because the clerk took so long entering the information, because her system was slow. My mom lost the second time share. She only got one so now, because mine didn’t go through and she only got one and there’s a few of us going or planning on going. my mom is the only one that can go so now she has a timeshare and none of us can go because we lost out on two of them, she called back to see if there was any other week of course not there’s three days or even five days and that’s what the lady told me she goes I can give you five days, I explained I’m playing from New York so that will be three days in Hawaii. I am not flying that far for three days. That’s why I needed seven and her comment to me was well it’s only two days short of the seven. So now we’ve just canceled everything with RCI and we are doing a different way.

I have been a RCI member for over 30 years. Originally we had weeks and could exchange without any problems. However over the past 10 years things are not as it should be. We have points now and have tried to to book various places in Spain, North America & Caribbean only to find limited weeks available. However, as most of these resorts are classed as Hotels too, I checked through Booking .Com and found available accommodation for the dates we required. Why is this so? Having a Timeshare in the beginning was lucrative and giving you bargaining power to book anywhere at anytime at a drop of a hat. What is the point in having a timeshare if you have to book 2 years in advance. Quote:- As an RCI Points Subscribing Member, you can exchange your Points for your choice of one to 21-night stays at 4,200+ affiliated properties around the world.

Great customer service!!! My family and I had an amazing time in Tennessee!

We were supposed to stay at Oasis by Breeze (#DX87) but at the last minute were were moved to Mangaby. No comparison, much lower quality resort for same amount of money. Then they wanted me to do an upgrade meeting at the resort that we were supposed to stay at! Several other couples were moved here with us from there also. If this place would have been a listing up front we would have never picked it. Didn't have much choice this year as our air fare was already paid for so we could change. Bate and switch, RCI shouldn't allow this to happen. It will ruin there company. It's to bad because we have used this company several times with great success. They need to clean this up.

Jamas en la vida me habían estafado de esta manera. Las políticas de la empresa son totalmente absurdas. Que no se te ocurra cambiar o regalarle un viaje a un ser querido, porque de la nada existen políticas en las que tienes que pagar casi el triple por un fee. Completamente fuera de lugar, nunca jamas en la vida NUNCAA!!! Se les ocurra asociarse con esta empresa. Perdida de dinero y tiempo sobretodo. Las únicas soluciones que dan es a los problemas que ellos mismos inventan, pagar por el hotel directamente siempre va a ser mejor que darle dinero a estos descaradas sanguijuelas que lo único que quieren es exprimirte. No le recomiendo a nadie nunca que haga algo con ellos.

I have a points membership made in the uk some by expectations holidays , lots of promises first and since 6 years I am trying to use my points to book in a decent resort or holiday always either full or zero availability, specially at Radisson resort golden sands Malta , waiting 6 years to book at this resort and never happen , I have almost half a million points outstanding now and can’t use them but I won’t pay my renewal membership and they can take me to the court I don’t give a penny .

I am lockd out of my account even though I know I out in the correct code.... I waited and hour yesterday and no Ive been waiting 45mins....I will be removing my money the minute I gain access, nobody answers the one telephone number they give you and nobody answers emails. disgusting service

I have been trying to get through for days now on the phone but nobody ever answers as I'm locked out of my account. I have emailed twice and had no response still. I've set up a joint savings account and luckily my wife has access to the account still and she was able to also send a secure message on my behalf but had no response from that either which was about two weeks ago now. I just need my account unlocked please?