PAUL G.
ME SALVE DE LA ESTAFA
Gracias por los comentarios, estaba a punto de enrolarme con esta empresa pero afortunadamente decidí revisar reviews primero. Lastima q estas empresas actúen DE ESA MANERA y en impunidad

Like most great companies, it all started with an idea. In 1974, Jon and Christel DeHaan set out to add greater value to the timeshare experience when they pioneered the vacation exchange concept. The DeHaans developed a system that allowed owners to exchange time at their home resort for a stay at a different affiliated property—delivering a new level of flexibility and choice to timeshare owners and revolutionizing an industry in the process.Today, RCI remains the leader in vacation exchange, offering the world’s largest vacation exchange network and providing unrivaled products and services to enhance the vacation ownership experience. It’s one of the many reasons why more resorts trust RCI to deliver vacation exchange services to its subscribing members than any other company across the globe
RCI (rci.com) has 513 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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PAUL G.
Gracias por los comentarios, estaba a punto de enrolarme con esta empresa pero afortunadamente decidí revisar reviews primero. Lastima q estas empresas actúen DE ESA MANERA y en impunidad
Holly B.
This is the worst scam ever ! Nothing is ever available , everything available is crap hotel’s that would be cheaper booking direct ! We all need to get good attorneys and do a class action lawsuit against this scam ! We paid over 3500 for what equals out as 3 day stay at the holiday inn
Response from RCIJun 20, 2023
Hi Holly, we'd like the opportunity to address your concerns. Please email us at [email protected] and be sure to include your membership number. Kind Regards, Your RCI Travel Guide
Rober de C.
Tras haber realizado una reserva a principios de mayo y pedir confirmación del precio del todo incluido, nos incrementan un mes después de tener todo reservado 300€ porque había un fallo en la oferta escudándose de que la culpa es del hotel y no suya y que ellos no pueden hacer nada. Cuando son ellos los que nos ofrecen los precios de reserva. En la información de la reserva el precio del todo incluido le dejan bien claro, el normal y el que nos aplica por la promoción. No obstante, les pedí confirmación de que el precio era correcto y me lo notificaron tanto por teléfono como por email, que el precio del todo incluido para socios de RCI era el que ponía en la reserva y ahora vienen con estas. Huir de estos estafadores que solo te dan la opción de devolverte el dinero de la reserva cuando en nuestras fechas ya está todo ocupado y tenemos los vuelos cogidos. Ya he contactado al email pero todavía sin respuesta
Response from RCIJun 12, 2023
Hi Rober, we are sorry for any frustration. Please email us at [email protected] and be sure to include your membership number. Kind Regards, RCI North America
Tony T.
SCAM…I have been a member of RCI (Scam) going on 10+ years. Have deposited numerous weaks from Pueblo Bonito Sunset Beach equalling 88 unused trading points. Problem is u can never use your points for an “in season” destination. Meaning u CANNOT GO TO THE CARRIBEAN WHENS ITS WINTER IN THE US OR GO SKIING IN VAIL WHEN ITS SNOWING. ALL PER THE NEGATIVE RESULTS ON THEIR WEBSITE AND SPEAKING WITH THEIR REPS. DISASTER; AVOID AT ALL COSTS!!!
Response from RCIJun 9, 2023
Hi Tony, we're sorry to hear of your frustration. Have you ever tried an ongoing search? Ongoing searches are the key to getting vacations during highly demanded timeframes. Feel free to email us at [email protected] with your membership number if we can help you get one started. Kind Regards, RCI Customer Care
Diana B.
Stayed with, and RCI property named Wyndham Sea Gardens in Pompano Beach. It was a terrible experience. Customer service at check-in was terrible. The rooms were disgusting, and no keys were given to me til four hours later. Therefore, we cannot get an Therefore, we cannot get into our room. We had babies with us and had to wait outside in the heat for four hours. All they cared about was to sell me another timeshare or upsell a timeshare. I do not recommend this property to anybody. I called RCI to complain and they said they could not do anything about it because the property is in charge of their own stuff so please do not book here this is a terrible place.
Response from RCIJun 7, 2023
Hi Diana, we're sorry to hear this. While RCI doesn't own or operate any resort that participates in our exchange program, we will forward your comments to our account rep for the resort so they can share with the resort's management. Feel free to email us at [email protected] with any other questions. Kind Regards, RCI Customer Care
Jorge P.
Yo fui iniciador cuando empezaba RCI, era otra cosa, una empresa seria y honesta, ahora son todo lo contrario, ladrones con corbata, estan totalmente desacreditados, jamas volvere a hacer algun tipo de intercambio con ustedes , si alguien ve mi comentario tengan mucho cuidado pues aparte de cobrar el intercambio ahora te cobran otras cosas al llegar a algun destino turistico " CUIDADO CON ESTOS ESTAFADORES "
Response from RCIJun 7, 2023
Hola Jorge, lamentamos escuchar tu frustración. Envíenos un correo electrónico a [email protected] y asegúrese de incluir su número de membresía de RCI. Saludos amables, Atención al cliente de RCI
Jack
Stay away from RCI or any timeshares, RCI has terrible customer service.
Response from RCIJun 6, 2023
Hi Jack, we'd like the opportunity to address your concerns. Please email us at [email protected] and be sure to include your membership number. Kind Regards, RCI Customer Care
Claudia Lopez S.
Una vez que realice el depósito ya no contestan! te manda a buzón. Cancele el paquete y no me han depositado. Es un fraude.
Response from RCIJun 2, 2023
Hi Claudia, we'd like the opportunity to look into this. Please email us at [email protected] and be sure to include your RCI membership number. Kind Regards, RCI Customer Care