AP
Racknerd is a great place to get VPS
Racknerd is a great place to get VPS. Not only that, Anthony the customer success manager made sure everything was good on my end and ensured my inquiries were addressed and handled.
RackNerd LLC introduces infrastructure stability and provides Dedicated Servers, Private Cloud solutions, DRaaS (Disaster-Recovery-as-a-Service), flexible Colocation, Virtual Private Servers and advanced DDoS Mitigation services — maintained by a team with decades of experience in managed services, datacenter operations, and Infrastructure-as-a-Service. With an intrinsic focus on client success and growth, RackNerd has grown steadily while continuing to provide high-quality hosting services at competitive rates. For more information please visit RackNerd at: https://www.racknerd.com/
RackNerd (racknerd.com) has 374 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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374 approved reviews, newest moderated first
AP
Racknerd is a great place to get VPS. Not only that, Anthony the customer success manager made sure everything was good on my end and ensured my inquiries were addressed and handled.
sky L.
I am a machine expert, and at the same time, I am hotly evaluated. RN is the best service team I have ever encountered. It has a high response of 7x24 hours, and the work order can be replied in no more than 20 minutes at most. It is efficient in handling problems. I especially like RN's DC2 and the annual flash purchase. This year, it is a complete set of flash purchases for the Grand Slam. Thank you very much for RN's company. Here is the test data of my personal actual use. I will share it with you.
Track
I waited more than 12 hours to get a response to a ticket. They deleted my entire server after sending only one warning email over the weekend. All data from 300 websites was wiped without any backup reminder — just a single overdue notice sent on a weekend. On Monday, I immediately contacted them to renew, but after waiting 12 hours, while all my sites were down the whole time, they replied saying the data couldn’t be restored. They claimed the server was deleted 3 days after expiration for security reasons.
Response from RackNerdDec 2, 2025
Hi there, I sincerely apologize for the frustration you experienced. Generally, tickets are responded to very quickly 24x7, with our average response time under 20 minutes. Though I'm assuming (from the sounds of it) this was a billing related matter, which is likely why there was a delay, as the billing department operates M-F during normal business hours. The support department though, is 24x7. Do you have a ticket ID that we can review, so we can shed more light on this matter? By the way, without yet knowing the specifics of your case, I will say that we're always happy to work with customers on payment extensions, though we do need to hear from you before the due date. Communication is key, and we're always happy to work with our customers as long as we're aware of your intentions. Thank you, and we look forward to hearing back from you! Please feel free to reach out via email at: bizdev[@]racknerd[.]com with the requested information, so we can further discuss a resolution path.
JH
Been using their service for quite a while now. Price is affordable. Support is speedy. Server never had any performance issues. Best thing is that they immediately notified me that my server was hacked. Highly recommended. 👍
SilverRoc
RackNerd's service response(Anthony Fye) was very prompt, which helped me a lot. I highly recommend RackNerd!!
Kampala Edge T.
$39.88 for a 100GB VPS, 4.5GB ram, 8TB bandwidth and 3 cores is one of their recent discounts and apparently they won't increase prices on renewal. No, this is not a paid advert; honestly RACkNeRD is so amazing. As long as you buy the right resources you need for your website, it works like a charm. I bought a VPS and installed cyberpanel to run my WordPress website. Honestly, everything is working very perfectly. Most issues are related to knowledge about using VPS rather than the VPS itself. My website has never been snapier and I pray Google improves my ranking.
Jithin K T.
I’ve been using RackNerd for several years now for both my web hosting and VPS needs, and the experience has been absolutely flawless. Their uptime has been a consistent 100% — zero issues, no downtime, everything runs seamlessly. The support team is super responsive and genuinely helpful, always resolving queries quickly and professionally. A special shoutout to Anthony Fye, an excellent Customer Success Manager who truly understands customer needs and ensures everything gets handled efficiently. Everything about RackNerd feels well-structured, transparent, and super cool — from their hosting setup to customer communication and billing. If you’re looking for a reliable, affordable, and performance-driven hosting provider, I highly recommend RackNerd.
Ethan
I don’t usually leave reviews but I gotta say something about this. I’ve got a cPanel reseller account with Racknerd which I use for hosting client sites (I own a digital creative agency), and recently they upgraded the hardware on it for free. Didn’t even ask for it, but noticed my sites felt snappier. Ran a few tests out of curiosity and the TTFB numbers were better than any of my other hosts, including ones that cost me more. Been too lazy to migrate the few that are still hosted elsewhere but this is enough motivation for me now to be cancelling with my other provider and moving more sites here. What I like is they didn’t try to sell it as some upsell or new plan, existing customers like me just got the bump without any extra fees. That’s rare in hosting where most companies seem to look for excuses to charge you more. Here, it feels like they’re actually investing in their platform and passing the benefits down. For me because of the industry I am in and the type of business I have, websites loading fast is what matters most. My clients check TTFB and things like that religiously. On that front, RackNerd knocked it out of the park with these upgrades. Definitely feels like I’m getting way more value than what I’m paying