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Prescription Lifeline Reviews | Read Customer Reviews of prescriptionlifeline.org

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Health & Medical
Hospital & Emergency
Prescription Lifeline

Prescription LifelineReviews of prescriptionlifeline.org

4.63,483 reviews
Hospital & Emergency
P.O. Box 140766, Austin, Texas

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Prescription Lifeline4.6

Reviews3,483 About Contact

Overall score

4.6 out of 5

Excellent

Average of 3,483 reviews

Distribution

5★84%
4★8%
3★3%
2★1%
1★5%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 722-6479
prescriptionlifeline.org
[email protected]
P.O. Box 140766Austin, TX 78714

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About Prescription Lifeline

We believe everyone deserves access to their prescription medication. At Prescription Lifeline, we help you get the medication you need.We do this through Patient Advocacy, helping regular folks apply for Patient Assistance and finding low cost pharmacies. In 15 years we've helped 100,000 members save $500,000,000 in medication costs.

Prescription Lifeline (prescriptionlifeline.org) has 3,483 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: prescriptionlifeline.org
Website: prescriptionlifeline.org
Category: Hospital & Emergency
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 14% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Prescription Lifeline reviews

3,483 approved reviews, newest moderated first

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Cindy
Jul 15, 2021
Everyone was very informative and…
Everyone was very informative and pleasant. Got my packet as they said I would. Everything is explained on paper.
Report
Patricia B.
Jul 15, 2021
Everyone I spoke with was friendly and…
Everyone I spoke with was friendly and courteous. Beat on phone experience I've had in a long time. Thank you all so much.
Report
Sijaama T B.
Jul 13, 2021
Receiving my medication has been slow
Receiving my medication has been slow, I've received three out of the six so far, which has left me without medication for over a month.
Response from Prescription LifelineJul 19, 2021
Mrs. Branch, After reviewing your account, I can see that your applying to multiple patient assistance programs. Each company has their own unique set of guidelines and procedures which results in approval for the programs at different times. This is the exact reason that Prescription Lifeline exist. Prescription Lifeline is here to not only advise you of the different requirements for applying but also to follow up with each patient assistance program to insure you are in fact approved. I am going to have your personal care advocate reach out to you with an update on your account.
Report
Patrice
Jul 11, 2021
Kind of upset with the price increase…
Kind of upset with the price increase ,I wouldn't mind 5 or 10 dollars but mine went up $ 30.00. That is quite a bit for just being the middle man.
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Juan R.
Jul 11, 2021
I’m very sorry that I couldn’t get any…
I’m very sorry that I couldn’t get any help with the price of my prescription.
Report
Charles P.
Jul 8, 2021
The agent was very helpful and sincere…
The agent was very helpful and sincere about my situation. My concerns were handled with care and in a very professional manner, truly a professional organization.
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Michelle Lea T.
Jul 8, 2021
I feel that Prescription Lifeline has…
I feel that Prescription Lifeline has been a lifesaver . The staff there go over and above to help their customers. The customer service is great!! I very much appreciate this program. Definitely five stars
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Sharon H.
Jun 29, 2021
Slow in getting a responds back and…
Slow in getting a responds back and still being cut for the service. It has at least been two months and no answer as of yet.
Response from Prescription LifelineJul 19, 2021
After reviewing your account, I see that it has taken a little bit to get all the proper documents together that have been required by the patient assistance program but it looks like everything was sent over the beginning of the month. I will have your personal care advocate contact you regarding the account.
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