Frustrated by ordinary options, we set out to create stylish, modern mailboxes and address numbers that make a lasting first impression—because your home’s exterior deserves just as much attention as the interior.
Postandporch (postandporch.com) has 129 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Also known as
postandporch.com
Website
postandporch.com
Category
Home Goods Stores
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 42% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Recently I experienced some frustration with a purchase at Post and Porch. I’ve never posted on a website before but tried Truspilot since I felt I had exhausted all options.
Post and Porch contacted me quickly, acknowledged my frustration, and offered me a solution that made me very happy.
I will buy from them again! Thank you
BS
Bronson S.
Great Company, Great Product
Honest and reliable business! Very pleased with my new mailbox. Would recommend to anyone interested in a mailbox upgrade!
OS
Owen S.
Just recently added the Malone mailbox…
Just recently added the Malone mailbox to my home. I love the design and durability of the mailbox. It really does give a modern esthetic to your home. The wait was a little longer than I expected but overall I would say it was worth it!
LB
Laura B.
We just got our new mail box
We just got our new mail box, post sleeve and numbers from post and porch. I ordered from an advertisement I had seen on Facebook which is always a risk. I ordered during a Forth of July sale so when the products hadn’t arrived in two weeks I reached out to them. The customer service was excellent writing me back within a day with details. Apparently they had sold a lot during the sale so they were getting caught up with all of the orders. They continued to stay in touch with me with the status of all 3 pieces. Everything arrived in perfect shape and it was easy to install. The mailbox looks great and the quality seems to be excellent. Thanks Post and Porch for the great service.
NA
Nancy A.
I placed my order for a wall mounted…
I placed my order for a wall mounted mailbox on May, 20 2026. It is now August 9 and I have not received it. Post and Porch responded to one of my emails 2 months ago but none since. Feeling very frustrated!
JP
Junior P.
Best Mailbox on the street
PostandPorch was great to work with and I could tell they made an extra effort to help me get my product. I have the best mailbox on the street!
LK
Liam K.
I got the large malone mailbox and I…
I got the large malone mailbox and I love it! The quality of the metal is very good, I chose the wood door option and it looks amazing!!! Super happy with how my order turned out. took a little longer to arrive, but the post and porch team on top of it.
TF
Tracy F.
UPDATE: It's here! Will it EVER arrive?
EDIT: My initial review was 1 star due to extensive shipping delays and poor customer service. The box finally arrived on August 7th, and the post arrived August 15th. The owner did reach out to me twice via email to explain the delay, and assure me that shipping was imminent, (and ask that I change the review, which I promised I would).
We haven't mounted it yet, but the box appears to be well made and very sturdy. I'm excited to see what it looks like once we get the patina on! I would order from them again, understanding that the website's posted shipping times may not accurately reflect their current supply, but hopefully they've got it all worked out!
Ordered the large Malone & post in corten steel (this is raw, unfinished steel designed to have a patina) on July 1. Shipping times were listed as 7-10 days, it is currently 34 days later, and nothing has arrived. I was due a 20% credit for a glitch I pointed out on their website, and that was honored promptly.
HOWEVER, it seems they don't have ANY STOCK whatsoever. Emails to customer service eventually get answered but their first response is to say that some colors are backordered, and offer it in a different color (which makes ZERO sense, because if you don't have any of the raw, unfinished steel boxes, you wouldn't have any of the painted ones either, right?). The next response is to claim heavy sales and being a small, understaffed company. Then more excuses, (now the problem is the post, but the box still has not shipped either). Last update was that shipping was imminent - when that didn't happen, they swore it was being packaged and I'd have shipping info TODAY (August 3), which I still have not gotten.
Honestly, my need for the box is NOT urgent, BUT I am very uneasy with having paid for something 5 weeks ago that has not shipped yet. Seems they ought to suspend advertising campaigns a bit until they can actually catch up on product delivery - AND CLEARLY STATE AN ACCURATE ORDERING TIMEFRAME! Right now, all they're doing is cultivating a bunch of bad customer experiences.