PostandporchReviews of postandporch.com

took a sec to get my mailbox but i am over the moon with it. the mailbox is high quality and the setup was super fast. customer service was super helpful and quick to respond to all my questions

As a carpenter who focuses on improving general curb appeal, I have used many of their mailboxes, address signs, and custom numbers in my builds. The final product is worth every penny. Their products give that final touch that far exceeds expectations. I’ve worked with almost every high end mailbox manufacturer on the market. Hands down, Post & Porch is in a league of their own. When I’m putting my name on a custom build, I need the hardware to match the craftsmanship of my woodwork. Post & Porch mailboxes and address signs don’t just look incredible—the build quality, heavy-duty materials, and durability are exceptional. Beyond the rock-solid construction, the modern, clean aesthetic adds instant curb appeal that elevates the entire front of a home. My clients absolutely love the final results, and I love the premium quality in every product I have used. If you want premium quality and standout design that actually lasts, this is the company to trust. They deliver every single time.

The honest version, because future buyers deserve the whole thing. I ordered a corten Malone mailbox, post, and house numbers on May 27. The website said orders ship in 10 to 12 business days. Mine took 50 days. Along the way, my order status said "on its way" for five weeks about a product that had not been built yet, and the automated support agent confidently told me my order was fulfilled when a human later confirmed it was still in production. I eventually canceled and filed complaints. That part of the experience was a 1 star. Then the co-founder, Sam, stepped in personally. Full refund, no games. He told me to keep the mailbox anyway, then walked me through his own shop recipe for accelerating the corten patina. He also told me they unplugged the automated support bot and are rebuilding inventory ahead of sales instead of behind them. Time will tell, but that is the right diagnosis. The product itself is a 5: heavy 14-gauge steel, beautifully finished, and it weathered into the best-looking mailbox on the street. The compliments from neighbors started within weeks. My advice to buyers: the product is worth having, but confirm a realistic ship date before you order. My advice to the company: keep the founder's energy in the support inbox. Four stars for the whole journey, and genuinely rooting for them.

The standing tall address planter has added life to our front entrance. Our delivery came on time, it took close to 3 weeks. I was also able to track it from my email. It even came with a paper mounting guide to make it easier for me to hang.

The owners were super helpful when I had questions. The customer support was informative when I contacted them. It took awhile to get here but it was an overall a good experience! I love my new mailbox and plaque and it was worth the wait!

UPDATE: After I posted my review, Post & Porch reached out to me to rectify the situation. They sent me the correct mailbox, which I’m very happy with. I’m pleased with the customer service I received. I ordered the Greetings Wall-Mounted Mailbox around Memorial Day and did not receive it until July 21—two months after ordering. Then, upon opening it, I discovered they sent me the wrong mailbox. They sent the Garden Wall-Mounted Mailbox, which is about three times the size as the one I ordered. It was too big to fit where I had wanted it. After all that waiting, I was just instructed to send the mailbox back. They didn't even offer to send me the one I originally ordered. I will NEVER order from them again.

This product was absolutely better than I expected. Well worth the wait, solid materials, easy to follow instructions and customer service was super responsive.

Ordered June 20th, still have no received mailbox or mailbox numbers. Have emailed customer service multiple times and was advised that “it’s set to ship out next week” and then nothing happens. Wish I had done more research before ordering. At this point, will have place a charge back with the bank and purchase a new box from a different company. Complete jokes, do not order.