PostandporchReviews of postandporch.com

I ordered a mailbox in May, and my credit card was charged immediately. Months later, I still have not received my order. I’ve contacted the company multiple times for an update, but the issue has not been resolved. I ultimately had to file a dispute with my credit card company to recover my money. Based on my experience, I cannot recommend ordering from this company.

They responded to my concern about delivery delay and the mailbox is very solid and well made. Craftsmanship is evident and worth the wait.

processing and shipping took about 6 weeks but the company communicated effectively and efficiently and the quality of the mailbox is absolutely amazing. It is durable and esthetically pleasing.

We still have yet to receive our order and it’s been over two months…it hasn’t even shipped yet.

I’m extremely happy with this mailbox. Although it took longer than expected to arrive, it was definitely worth the wait. The quality exceeded my expectations—the materials feel solid, durable, and very well made. The modern design completely transformed the look of the front of my house. It’s sleek, unique, and stands out in the best way. Installation was straightforward, and the finished product looks exactly as advertised. If you’re looking for a high-quality, modern mailbox that adds curb appeal to your home, I highly recommend this one. Despite the shipping delay, I would absolutely purchase it again.

There were some hiccups with getting my order right but the social media team on IG was on it! They made everything right and then some!

I ordered my Mailbox on May 30, and the advertised delivery was 3 weeks. On June 15 it was moved to pre-transit. Yay it's coming soon! NOPE. It stayed listed as pre-transit for a month. When you reach out by email they respond only with AI. When you comment on Facebook they message you and respond by AI. The response is always the same: up to 2 more week. That's the response I got the third week of June, and that's the response I got the first week of July. I really want the mailbox and I'm willing to wait a reasonable time, but I wouldn't have ordered if they had said 7+ weeks. After reaching out again the second week of July, they sent me a message saying the order would ship over the weekend. On July 14, I received the post. Just the post, not mailbox. I immediately contacted Post & Porch and asked about the rest of my order and they responded it was shipping out "tomorrow". It took a few more day but I finally got a notice from FedEx that they had the package. It was finally delivered yesterday, July 22nd. Total time from order to receiving the product was 7 weeks and 5 days. The mailbox is sturdy and seems to be built of quality materials, however the box inside the box was slightly out of square and the door was installed crooked so it rubbed on the inside of the opening. I was able to adjust the door so it wouldn't rub anymore, but it's still slightly crooked. No one will look at it as closely as me so they probably won't notice, but I sure wish it was right. I wouldn't order again.

Waited 10 weeks. No product, no email responses & there’s no phone # any person will ever answer. Cancel your order or better yet, DO NOT ORDER from these scammers! They used my $$ for nearly 3 months until I disputed the charges. Order from their online competitors instead and STAY AWAY FROM THIS COMPANY!!!