Pool Supply UnlimitedPool Supply Unlimited is an e-commerce company that loves water. We love to pump it, filter it, heat it, chlorinate it, light it up and stare at it while we're barbequing a fat, juicy steak. There are real pool professionals working here. Our guys have...
Pool Supply Unlimited (poolsupplyunlimited.com) has 398 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Garden & Landscaping · Sun Valley, California
Excellent
Garden & Landscaping · Lake Forest, California
Excellent
Garden & Landscaping · La Mirada, California
Excellent
Garden & Landscaping · Mill Valley, California
Great
398 approved reviews, newest moderated first
Mindy M.
The instructions sucked, the pool wall did not come with the bolts it needed to put it together, the vacuum hose was not long enough for my pool. The steps are not heavy enough even with the sand to not float up. The pool winter cover is not made to fit over the steps that came with pool.
Mark W.
The only place to get filters!! The best!
Response from Pool Supply UnlimitedSep 18, 2023
Thank you for your review!
Doug
You provided no support after the sale. You should have emails with the details, but basically I had to jerryrig the product you sent me in order to make it work. When I reached out to Pool supply unlimited all you would say was we shipped the product you asked for. I base much of my opinion on a company about how they handle issues and pool supply unlimited completely failed. (order number 30111209)
Response from Pool Supply UnlimitedSep 19, 2023
We are sorry you are not satisfied with the post purchase support you received. Our team works to go the extra mile to assist our customers with products they’ve purchased from us. That includes providing customers with the best resources for answers to their questions. While our team is well educated on everything pool and spa it would be impossible to be installation experts on every single product on our website. Especially when it comes to replacement parts since all pools and systems are different. This is why we always refer customers to the product or part manufacturer. The manufacturers are the experts on their products and how they work into the pool / spa system. Pentair (who we referred you to as they manufacture the circuit board you purchased) in particular has excellent product support.
Loree W.
The item arrived earlier than expected and was perfect. Exactly what I needed to replace
Response from Pool Supply UnlimitedSep 13, 2023
Thank you for your review, we are so happy to hear you got what you needed quickly!
Brian D.
Easy to order and fast shipping. Item was exactly as described.
Response from Pool Supply UnlimitedSep 12, 2023
Thank you for your review!
Jane
Great price, great product and service.
Response from Pool Supply UnlimitedSep 9, 2023
Thank you for your review!
Edson B.
The part worked perfectly! I’m looking forward to many years of it working correctly.
Response from Pool Supply UnlimitedSep 9, 2023
Thank you for your review! We are so glad to hear you got the part you needed, have a great rest of your swimming season!
Sheryl
Got it quick and found it was quality. Easy install.
Response from Pool Supply UnlimitedSep 9, 2023
Thank you for your review!