PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

I have had two sessions so far as we continue to try to figure out why I am not feeling like myself. My doctor has been attentive and even when we had connection problems she was able to call me so we did not miss our appointment.

Made an appointment for 5:45p. was on the call at 5:35. dr came on - spoke - and said hi - but acted like she couldnt see me. then popped on and off. the communication states that if they cant reach out they will call you. no one called me. as im trying to figure out why this isnt working - they bill my card. horrendous. i really need my prescription and am between drs. When i go back in to the app the appointment says 2:45p but the email said 5:45p and i booked a 5:45p appointment. I was able to get in touch with someone within 30mins of all of this happening and customer service was very attentive and understanding and credited me for another appointment for the next morning...stay tuned on that appointment.

Dr. Aastha really very good & quickly understood the underlying cause of my severe neck pain.Her medications & treatment has helped me a lot.She was always there to answer all my questions with care and compassion.

Excellent prompt service. I felt very comfortable with the quality of the doctors available. In particular, Dr. Chu was fabulous with his medical explanation for my condition and, more importantly, had excellent “bedside manner“ they used to call it for being understanding and compassionate.

Dr. Counts was awesome. Listened to me and thoroughly reviewed medical history.

Jaclyn helped me get my test results in pdf form and then get them e mailed I . She took her time and was very patient

The 3 days to send a PA to insurance seems excessive for a form thats already filled out. This is not good service however the doctor was good and the call was a pleasant experience

Everything was great, even starting with making my appointment. I received several reminders of my upcoming appointment time and my Doctor was beyond fantastic. She made me feel like she had been my Doctor for year's. One of the best things is that I had an 8 pm appointment and I was in my pj's.