PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Carmen was very attentive. She listened to my issue and was patient with me and kind. She was able to answer my questions so I could tell that she was well trained and knew what she was talking about and help me to understand as well. She assisted me to the best of her abilities and I was very impressed because good customer service is so hard to find nowadays.

She was incredibly helpful and insightful and was very compassionate about making sure I was taken care of and compassionate about my care and well being overall.

Very polite and helpful.

Amanda B. went out of her way to help me with a form I needed on a tight deadline. She was friendly, warm, funny, compassionate and really went above and beyond. A+

Doctor did not show up to my appointment. Follow up messages ignored.

Tried to cancel Multiple times still took my money

absolutely scam of a site. they say they take your insurance, 90% chance they are lying to you. they have an absurd amount of hidden charges, that don’t even end when you cancel your account. i have been charged around over 500$ a month… even after canceling. no one has gotten back to me when i’ve been emailing for months. an ai robot just keeps sending me the same email it is so frustrating. i had to freeze and cancel my card just to end these ridiculous charges. example I ended my membership and account in february. it is october and i’m still getting charged. if i could give them 0 stars i would.

Money grab.... $35 (would have been a lot more if I didn't have good insurance) to listed but not understand or take into the account patient's needs. Instead refered to a specialist.... (over reaction) was looking for a basic regulary prescribed non addictive, non narcotic medication.