PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Will definitely use this provider again! Definitely recommend.

Great experience

Plushcare use sly auto membership practices without providing any clear information , heads-up to this effect. It goes without saying that the membership does not provide any value whatsoever. Be aware

The absolute worst medical care I have received. I was twice prescribed different medications for an inhaler. Both were rejected by the insurance company. After each interaction, I called both Plush Care and the insurer. I was informed by each to contact the other. The insurance company said they have an online list of medications covered, but Plush Care customer service said they cannot access the online list. (What?) They said I should check with my insurance company to see what is covered (but how does the insurance company know what is appropriate for my condition?) Never never never again.

Great doctor, very efficient. She quickly diagnosed my ear infection.

If you book an appointment and pay by creditcard they sneakily sign you up for a monthly subscription service. Check your statement!

Every experience with my physician is wonderful. She is prompt, ask questions, asks me if I have questions. Explains the importance of eating correctly and exercising without making me feel embarrassed or like I'm not trying hard enough. She is wonderful. The experience I've had when I call has always been good. They are always very helpful. For some reason I seem to have a difficult time with some aspects of the website.

I had to pay $90 every time I visited with the doctor. The appointments were only 15 minutes. The doctor had me on a weight loss plan and it was going well. I was on two prescriptions for my plan, but at my last appointment we only talked for 10 minutes and only discussed one of my prescriptions. My other prescription was out so I messaged asking if the doctor was going to renew it and they told me I had to make another appointment for prescriptions. Even though I simply needed a refill and I think the doctor just forgot to discuss it or something. Bottom line, you can’t talk to the doctors without a visit even if it’s just a refill prescription. I hate not being able to talk to the doctor without shelling out the $90 (which is on top of the $15 monthly service fee).