PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Efficient, helpful and prompt service. Thanks so much.

I've had a great experience with PlushCare and their Doctors. I get my prescriptions way faster here than by going to an in office Dr.

Worst service in my life. It seems you are talking to a supermarket crew, a very unorganized one.. Every time you deal with an employee they don't seem to know the procedures. I have been trying to solve an issue, after talking to 2 different doctors and having 13 calls with crew, we have not advanced at all and are not even near a resolution. They are the most unprofessional company I have ever dealt with. Not even gas station employees would be that unprofessional. They adised me the wrong medication, Dr Joseph Johnson was very unprofessional, even shutting off our telehealth appointment call in my face, saying "I will tell someone to return you your money"... un be lie va ble ...

The doctor was very professional and personable. I got my prescription and 48 hours later feel mu h better

Meeting my doctor was a pleasure. She is very intelligent and I felt very comfortable with her. I’m looking forward to seeing her again and creating a permanent relationship.

Awful experience with this company. The doctor was great but Plush Care the company provides no added value and actually detracts from the situation. Im on a medication that is back ordered at my pharmacy. The pharmacy cancelled the prescription so I couldn’t transfer it to another one. The Plush Care “support” team said they couldn’t facilitate the transfer so I’d have to meet with the doctor again to get the prescription transferred (@ $75 a visit). The doctor transferred the prescription and the exact same thing happened - the pharmacy cancelled it. That was a few weeks ago. I have for several weeks been going back and forth with the “support” team asking that they transfer the prescription to another pharmacy chain only to, after 8 emails and 3 weeks, be told that I have to meet and pay to meet, with my doctor AGAIN (for a third time for a single prescription!) They won’t release the prescription to you so that you can transfer it yourself so they essentially keep your prescription hostage to shake you down for more $. It’s immensely time consuming and frustrating process to not get an outcome after 3 visits and countless hours and emails. This company is a total money grab; they aren’t about helping patients. Save yourself time and $ and go elsewhere.

I have had a great experience using Plushcare. It was in network for my insurance so it only cost me $25 for a Dr visit. I have had 2 appointments now with Dr. Cristina Acosta Padron and I love her! She's very kind and has a great personality. I wanted to lose weight and she has been very helpful and supportive. She's told me exactly what steps will occur and how she will be with me every step of the way. I'm looking forward to my visits with her and losing the weight that I need to lose.

Used the service for the first time while on vacation. The doctor had an attitude right when the call started. Almost immediately she gave the canned response of, "You probably have Covid." As though nothing else exists in the world. She said, "What are you wanting me to do for you?" Um, I guess your job? My daughter had been sick as well (I have the exact same symptoms she had), and she was treated at a clinic we use at home. They gave her meds to treat a bronchial infection, and she was better the next day. She claimed they misdiagnosed my daughter and the reason was because we went to a nurse practitioner. Apparently, she believes nurse practitioners are useless? She then asked if I was vaccinated for Covid. When I told her I wasn't, she scoffed at me judgingly and said, "Well there you go." I don't appreciate being judged for my vaccination decisions. There are plenty of reasons you may chose not to be vaccinated for Covid, and you should not be judged for it. I don't recommend using this service. It was a waste of time and money for me. UPDATE: Once I got home from my vacation, I went to a local clinic. After all the Covid, Flu, etc tests were negative, they found out I actually had pneumonia by this point. If the Plushcare doctor would have actually listened to what I was telling her, I may not have ended up with pneumonia, and would have not suffered as long as I did. Glad I finally got the care I needed by going somewhere else.