PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

I used Plush health for Covid medicine , doctor was good and asked relevant questions. The billing charges are not up front was told consultation fee was 64.00 but later received 5.00 monthly subscription fee and then found out my insurance was billed over 200.00 in addition to my 20.00 co-pay. I would not recommend this service due to lack of pricing transparency

Not supportive of it physicians

Very strange that you need a membership subscription on a monthly basis just to meet with the doctor for a prescription. Doctor was good though.

Loved my doctor! She listened to my concerns and gave me a treatment plan. Highly recommend PlushCare!

Good Doctor. Prompt, professional

Doctor was nice, but this whole business is borderline a scam. Called customer service and asked if I would be charged for any consultations. She says no, consultations are covered by my insurance. After a couple of months, I receive a bill for over $500 of course. I've contested it since. Now apparently they did not cancel my membership and continued to charge me for that. To top it all off, they made an unauthorized charge on my card. I've called my bank.

Horrible service! Had to subscribe with monthly fees to see a doctor. A doctor prescribed medication. The pharmacy reached out to doctor for additional information required and according to CVS after numerous attempts, they could not prescribe meds. Then PlushCare bills me another $120 for who knows what. Messaged customer support who didn’t provide any assistance other than li service. Won’t use again. Scam!

Horrible company. The doctor didn’t inform me of a “contract” I needed to fill out for one of my prescriptions during the visit and didn’t tell me that she needed pictures of my previous medication bottles in order to fill my prescriptions. I contacted my pharmacy a few hours later and they said they never got the prescription. I then reached out to PlushCare and they said I needed to sign a contract and send the pics. I signed and sent and my pharmacy still hadn’t received the med requests a day later. Finally I went to the pharmacy after two days and the doctor from PlushCare had sent only ONE out of the four meds I needed. Meanwhile I was doing a back and forth through email with their “Care Team” and they sent me the most basic, copy and pasted responses I’ve ever seen. It’s like I was communicating with a robot. I wouldn’t recommend this nightmare of a company upon my worst enemy. I’ve done telehealth many times for the same scripts and I’ve NEVER had any issues. I’ll never use this sham of a company again. Good riddance.