PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Good great service

On April 8th I scheduled an 11:15 appointment for an online visit with a Dr. Umama Sadia. Waited 20 minutes for doctor to show up, but never did. I emailed the issue with a Plushcare rep and was assured they would not charge me. 10 minutes later they charged my credit card anyway!! Not responding to any of my emails and when I tried to call their automatic voice mail would say I have a 3 minute wait time. Twice I waited 40 minutes before hanging up on me. Don't waste your time with these crooks

Doctor did not listen or help me. I had to get my money back.

The convienice was amazing and Dr. Edward's was beyond understanding and informative.

I have used PlushCare in the past and was reasonably happy. I recently had a visit and was told I needed to sign a paper for consent and they would check my prescription history, and then they would contact me about my prescription. It has be silent. I have done my part, paid for my visit, and now it is like you don’t exist as a patient. I will not be using them anymore

I love being able to schedule an appointment with the same doctor I have seen multiple times within 15 mins!! It's kind of incredible actually--getting help WHEN I need it. Thanks Plush and Dr. Sayess!

After numerous issues with the technology used to serve a patient, the physician actually forgot that her job was to remain empathetic to my needs and understanding to my challenges with her technology and lost her patience with me. This is unacceptable for any healthcare provider. Patient first despite the tools that you have to treat the patient. My hope is that the medical board will review my complaint, choose to listen to the recorded calls, read the numerous emails describing technology challenges, read through the lengthy notes and determine if Dr. DeBoer should be allowed to treat patients in the future or not. For those considering PlushCare, if you want to take a chance on being a number and not a person and patient, take the chance on being disrespected as I was and take the chance on being thrown away like trash bc there are always others in line to pay, then by all means, use PlushCare.

The Dr. was on time with the scheduled appointment. The appointment was easy to schedule, plenty of availability. The Dr. was attentive, carefully listened to my concerns and addressed my needs.