PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Before you make an appointment with Plush Care be sure to check to see if your insurance is in network. I found an ad from Plush Care on weight loss claiming 100% satisfaction guaranteed. When I made my appointment the website DID NOT flag my insurance as out of network. I paid the initial $129 plus an automatic membership fee sign-up (30-day trial) when I scheduled my appointment. The doctor was friendly but no advice or script was given except to get blood work done. Since I already had blood work completed but waiting on the results the doctor told me to reschedule once I received them. When I went back to schedule my second appointment I was told I was out of network and would need to pay $129 for every visit. I then canceled the monthly membership and requested my initial payment back. Plush Care said services rendered so no refund. I do understand that I did have a call with the doctor but I don't agree with the services rendered. What service???? She took personal information and that's it. They are running ads for weight loss to bring in more business but when you're on weight-loss meds you're required to see the doctor every month. So unless you have the budget for $129 per visit every month plus the monthly membership of $17 and the cost of the medication... I'd look elsewhere.

He listen to what I had to say made me feel like a friend

The site leads you to believe you will received an evaluation for your issue. Instead you pay $129 + $16 for a membership fee for an appointment during which a doctor tells you that you need an evauluation. Then they send you an email referring you to be evaluated. So $140 down the drain for literally nothing. I realize I need an evaluation, which is why I made the appointment in the first place. Totaly bait and switch online scam. DO NOT RECOMMEND.

These people charge consultation to talk to a doctor who sends you for labs for weight loss and then charge you again after the labs are out to get a prescription. This information is not revealed before hand for someone to make an informed decision. I refused to pay the second consultation and chose to lose the money I paid for the first consultation.

I was not able to find a physician when I relocated to the east coast. Many were not taking on new patients. I searched and PlushCare came up with some solid reviews. I gave it a shot. I was very pleased with how easy the process was to get started. I met with a fantastic Doctor, and she has been instrumental in my improved overall health. Dr. Anna Lowell is absolutely wonderful, patient, knowledgeable, compassionate, and supportive. I could not be more pleased with the ease of getting an appointment with very short wait times. Dr. Lowell prescribes what I need and orders the lab work. It is super convenient.

I had an appointment and there was a technical issue so the app did not connect me with my doctor. I was told I would be refunded. They charged me 3 times for one appointment I actually managed to have after several attempts at trying to connect with the doctor. Once I called them they told me they weren’t showing the 3 transactions. I sent them a screenshot of my bank account, they told me to call my bank t because they could not help me. I would recommend Zocdoc. I had no issues with them.

Quick access to an excellent physician who listened to me and gave me the prescription I needed. Friendly and knowledgable service.

Dr. Showed up almost 30 min late. They tried to bill me more after I paid the initial fee. This was a week after I signed up. When reaching out to customer service, they could not answer simple questions about billing. Very elusive in their answers. Not happy with service or support.