Suzana B.
bruikbaar
goed product, bruikbaar, draagt bij de algemene gezondheid.

At Plunge, we’re on a mission to help people unlock greater resilience, faster recovery, and sharper mental clarity. Through our high-performance cold plunges and saunas, paired with the #1 contrast therapy app, expert guidance, and our passionate member community, we aim to make the benefits of cold and heat immersion more accessible, effective, and enjoyable for all.
Plunge (plunge.com) has 596 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Wellness & Spa · Winter Park, Florida
Excellent
Wellness & Spa · Centralia, Illinois
Excellent

Wellness & Spa · Salem, Oregon
Excellent

Wellness & Spa · San Diego, California
Excellent
596 approved reviews, newest moderated first
Suzana B.
goed product, bruikbaar, draagt bij de algemene gezondheid.
Michael L.
I just got an email from Plunge that I am now an affiliate LMAO. Their products have cost us over $30,000 in lost business. I know they know I didn't request this but I'm sure they'll try to make it appear I did as we're headed to court next month! I got 100% of my credit card charges in full returned by having meticulous notes on every call, email, result, problem, etc. If you need help holding their feet to the fire, message me... Also, if anyone has information on the Chilling to 39 degrees and heating to 104 degrees please let me know.. Thank you
mazyar M.
I ordered a plunge all in, the product has been leaking since I bought it, Support has been terrible and they are not accepting a refund even though I have had the tub for less than three months. They had a repair man come out to try to fix it, and it is still leaking, I highly recommend not buying this product.
Consumer
Love the product and the support team is amazing. Big shout out to Billy for helping out.
Kacey K.
I can confidently say that using my Plunge daily has truly transformed my life. The physical and mental benefits have been incredible—I feel more energized, focused, and overall healthier. It’s become a cornerstone of my wellness routine, and I can’t imagine life without it. What makes the experience even better is the exceptional customer service team at Plunge. From day one, they’ve been nothing short of amazing. Whether I had questions about setting up the Plunge or needed tips on getting the most out of it, their team was always responsive, knowledgeable, and genuinely eager to help. When I encountered a small issue, the customer service team was quick to answer my questions and resolve it within 24 hours! I’m so grateful for the positive impact Plunge has had on my life, and I highly recommend it to anyone looking to elevate their health and well-being. Kudos to the Plunge team for not only creating a fantastic product but also backing it up with stellar customer service!
Ab
Ordered Plunge Evolve XL chiller/heater May 23, 2024, was given ship date june 14. It arrived aug 19. After set up, it turned on for less than a minute. Now it's dead. I have emailed and phoned customer service, still no answer -4 days. Phone reps say my case is "escalated". Yet, no call. I feel robbed of $8500. Plunge took FULL payment, lied about delivery dates, then the product doesn't work and no service tech will take a call. I even bought an extended warranty. i would discourage anyone from doing business with them. Update- i received a replacement chiller- which leaked! Waiting for third chiller- no date. Update- received 3rd chiller early sept. It works! Ordered may 23, got a working unit sept. Quite a hassle, customer service ok but i had to push through the layers to get someome to take action. Discovered a slow leak from the 3rd chiller.... plunge quickly sent a 4th chiller, received end of october. That chiller went in and out of CF mode spontaneously (meaning it won't cool below 50F). Although they called to help us and support has been responsive since the 2nd chiller, I have no confidence in this expensive product. What product would you buy that had to be replaced 4 times? I would not do business with this company. I have requested a full refund and removal of all this equipment from my home. it has been a complete time eating disaster.
Gregg S S.
I have owned the XL plunge for a little under a year now. Loved the product until a month ago. Trouble shooting sending endless emails and wasted weeks. They finally sent me a new pump which I installed, now the power strip with the breaker is bad. Every email is more wasted days. Now again they want me to confirm the same shipping address they just shipped the water pump a week ago. They also tried to get me to file a claim with the extended warranty until I reminded them it was less than a year. It has been challenging lately.
Mariaelena F.
DO NOT buy a plunge tub from these people. They do not provide service if anything goes wrong. I set up the tub and it leaked all over my yoga studio. I it a big mess and now they want me to turn it back on and let it flood my new yoga studio so they can troubleshoot with me over the telephone. Are you kidding!!! $13K for this and no support. DO NOT BUY FROM THEM. I don't know how I am going to solve this problem.