PlungeReviews of plunge.com

Response from PlungeFeb 17, 2026

Hi Brian, So excited for your impending sauna arrival to now go with your cold plunge you've had for 4 years! You are one of our long time customers and to hear you now have a full home contrast therapy setup makes us so stoked for you. We would love to see your contrast set-up when up and running! Thanks for the awesome review and let us know if you ever need anything, Brian! -Plunge Customer Support

Response from PlungeFeb 17, 2026

Hi Roy, Excellent! Brian is an amazing repairs team manager and is a truly exemplary representation of how we strive to assist our customers at Plunge. Please let us know if any of us can ever assist further. Thanks again, Roy. -Plunge Customer Support

Response from PlungeFeb 17, 2026

Hi Peter, We are excited for your delivery, also! We are so glad to hear that our team was able to assist with the initial delivery issue and get you all squared away. Please let us know if any assistance is needed upon receipt of the Plunge, we are here to help! https://plunge.com/pages/contact -Plunge Customer Support

Response from PlungeFeb 17, 2026

Hi Dan, I'm sorry to hear that frustration! We do indeed have a way for you to schedule phone calls with a Plunge support agent. I have provided that link below: https://plunge.com/pages/schedule-a-support-call The 'lag-time' of one week is atypical and do apologize for that being what you experienced when attempting to schedule. I do see that our repairs manager Brian was able to connect with you, confirm that your unit is now operating well and get this resolved for you. I do hope that this helped improved your experience and give you the real-time responses you deserve. Please let us know if we are ever able to assist further, Dan. -Plunge Customer Support

Response from PlungeFeb 17, 2026

Hi Richard, I am so glad to hear that Gio was able to assist you and was knowledgeable and great to work with! Your feedback is extremely helpful and appreciated and has been relayed to Gio, also! Please let us know if we can ever assist further in any capacity. -Plunge Customer Support

Response from PlungeFeb 11, 2026

Hi Cyrus, I do see some of your previous tickets with us. I am sorry that your unit did experience leaks from the filter housing area which we have since replaced. Our filter housings have gone under extensive remodels and we have had new models in the field since the end of last summer. This new design has provided great results for our customers for anyone that had experienced any filter housing issues previously. We do hope we can assist further however needed and I have provided resources below to do so: https://plunge.com/pages/contact We are here to help in any capacity we can. -Plunge Customer Support

Response from PlungeFeb 9, 2026

This post is being flagged for incorrect and misleading information.

Response from PlungeFeb 8, 2026

Hi David, Thank you so much for that supportive review. Plunge is dedicated to helping customers recover, and truly be the best versions of themselves, all while striving for excellence across our organization. Thanks again David and please do not hesitate to reach out if anything is ever needed. -Plunge Customer Support