PigeonlyReviews of pigeonly.com

Response from PigeonlyMay 3, 2021

Dear James, We want to sincerely apologize for your negative experience. Customer satisfaction is a number one priority, please give us a call at 1800-323-9895 PST 6am-6pm and ask to speak with an account manager to correct this issue right away. We value your business and comments.

Response from PigeonlyApr 21, 2021

Hello Marie, I sincerely apologize for these charges, we understand why you are upset, but we will make sure you are granted a refund if you were incorrectly charged. Unfortunately, we did a system update and it duplicated some subscriptions. Thank you for bringing this to our attention and apologize for any inconvenience. Please give Pigeonly a call at your earliest convenience. Mon-Fri 6 am-6 pm 1-800-323-9895. Give us chance to fix this for you, hope to hear from you soon. Have a great day!

Response from PigeonlyApr 19, 2021

Hello Heather, Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Once again thanks for sharing your review with us and the community.

Response from PigeonlyApr 15, 2021

Glad you are enjoying our service, Pigeonly is committed to helping family member stay connected and provide all the resources we can to keep customers connected with their loved ones. We are pleased that you love the service and are delighted that you are a customer of Pigeonly.

Response from PigeonlyApr 15, 2021

Hello Jennifer, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We are sorry for the troublesome experience you've had and your feedback really helps us get better. Feel free to call us at your earliest convenience any time from M-S 6-4 P.ST. At (800) 323-9895 so we can help you with the process of signing up. stay well and have a wonderful day.

Response from PigeonlyApr 12, 2021

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Response from PigeonlyApr 12, 2021

I sincerely apologize. If upon investigation these charges are incorrect then this can be corrected and we will process a refund. please allow 3-10 business days from now for the refund to be processed or before contacting us again as I have already submitted a form of investigation on your account regarding said charges, thank you

Response from PigeonlyApr 6, 2021

Hello Joseph, thanks for your review. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to Pigeonly Customer Service at At (800) 323-9895, with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business.